Part-Time Patient Access & Scheduling Specialist

Nemours; Jacksonville (FL); On-site; USD 21,000 - 28,000; Part time

Job summary

Nemours Children's Health in Jacksonville is seeking a Part-Time Patient Access Specialist for our Admitting Department to deliver exceptional front-desk service, register patients onsite, verify insurance, and assist with scheduling and revenue cycle tasks.

The ideal candidate brings 2–3 years medical office experience, strong communication skills, and a calm, customer-focused approach. Bilingual English/Spanish and familiarity with Epic EHR are preferred.

Qualifications

• High School Diploma or equivalent.
• 1-2 years of specialized training beyond high school.
• Minimum of 2-3 years of medical office experience.
• Bilingual (English/Spanish) preferred.

Responsibilities

• Register patients onsite and verify insurance details.
• Complete patient check-in/check-out accurately in the EHR.
• Schedule appointments per department policies.
• Collect copays, prepayments and outstanding balances at point of service.
• Provide administrative support and maintain a clean, professional lobby area.
• Address inquiries and coordinate with departments as needed.

Skills

Critical thinking

Independent work

Customer service

Communication

Team collaboration

Adaptability

Learning new systems

Education

Post-secondary healthcare training

Tools

Epic EHR

Job description

Nemours Children's Health in Jacksonville is seeking a Part-Time Patient Access Specialist for our Admitting Department to deliver exceptional front-desk service, register patients onsite, verify insurance, and assist with scheduling and revenue cycle tasks.

The ideal candidate brings 2–3 years medical office experience, strong communication skills, and a calm, customer-focused approach. Bilingual English/Spanish and familiarity with Epic EHR are preferred.