Part-Time Patient Access Specialist — Admitting

Nemours in; Florida; On-site; USD 25,000 - 33,000; Part time

Job summary

Nemours Children’s Health is seeking a Part-Time Patient Access Specialist I for the Winter Garden, FL area. This role supports admitting functions, verifies benefits, and collects patient responsibilities at the point of service.

The position emphasizes accurate demographic/insurance verification, good faith estimates, and collaboration with clinical teams to ensure smooth patient flow. Experience in healthcare or call center settings is preferred.

Qualifications

• High School Diploma required.
• Healthcare experience and customer service experience preferred.
• Medical Office/Call Center experience preferred.

Responsibilities

• Verifies insurance benefits and determines financial responsibility by creating a good faith estimate when applicable.
• Verifies and updates demographics, insurance information, PCP and/or referral physician, and pharmacy of preference when required for each encounter.
• Registers bedside admissions utilizing the workstation on wheels or downtime process, or performs pre-registration workflow as assigned.
• Understands HIPAA privacy rules and handles confidential information appropriately.
• Resolves patient accounts per departmental standards, including clearing Workqueues to ensure accuracy.
• Cross-train to support the Patient Financial Services department as needed.
• Adheres to Nemours Standards of Behavior and applicable regulations; maintains open communication with clinical partners.
• Completes mandatory training and participates in huddles/meetings; demonstrates time management and attendance.
• Performs other duties as assigned by supervisor or manager.

Education

High School Diploma

Job description

Nemours Children’s Health is seeking a Part-Time Patient Access Specialist I for the Winter Garden, FL area. This role supports admitting functions, verifies benefits, and collects patient responsibilities at the point of service.

The position emphasizes accurate demographic/insurance verification, good faith estimates, and collaboration with clinical teams to ensure smooth patient flow. Experience in healthcare or call center settings is preferred.