Part-Time Patient Access & Registration Specialist

Penn Medicine, University of Pennsylvania Health System; West Chester (Chester County); On-site; USD 14,000 - 19,000; Part time

Job summary

Penn Medicine in Pennsylvania is seeking a Part-time Patient Services Associate to support Central Registration and patient intake. The role emphasizes a patient-centered approach, accurate scheduling, and smooth front-end operations within the EMR workflow.

The position handles registration, insurance verification, copays, and routing inquiries, contributing to high-quality care and patient satisfaction. Afternoon shift coverage is required.

Qualifications

• H.S. Diploma/GED (Required).
• 2+ years medical office experience or 2 years of customer service experience.
• Associate of Arts or Science (preferred).

Responsibilities

• Assist in intake/registration and scheduling processes.
• Answer phones, manage patient inquiries, and route appropriately.
• Collect copays, verify insurance, update EMR records.
• Maintain patient flow and communicate wait times to management.

Skills

Customer service

EMR

Scheduling

Communication

Education

HS Diploma/GED

Associate degree (preferred)

Tools

EMR

Job description

Penn Medicine in Pennsylvania is seeking a Part-time Patient Services Associate to support Central Registration and patient intake. The role emphasizes a patient-centered approach, accurate scheduling, and smooth front-end operations within the EMR workflow.

The position handles registration, insurance verification, copays, and routing inquiries, contributing to high-quality care and patient satisfaction. Afternoon shift coverage is required.