Sr Patient Access Associate - Part Time - Village Pointe

Nebraska Medicine; Omaha (NE); On-site; USD 29,000 - 42,000; Part time

Benefits offered by this job

Tuition assistance

Clarkson College discount

Career advancement opportunities

Job summary

Nebraska Medicine is seeking a Sr Patient Access Associate for Village Pointe Health Center in Omaha. This part-time role involves scheduling, pre-registration, insurance verification, and patient check-in/out. Shifts include Saturdays and weekday evenings to cover 28 hours per week.

Qualifications include 2+ years in customer service, HS diploma, strong communication and multitasking abilities, and 35 wpm typing. BLS within 6 months is required.

Qualifications

• Minimum of two years customer service experience.
• High school education or equivalent required.
• Ability to work in a proactive self-directed manner.
• Multi-tasking and problem solving abilities required.
• Strong written and verbal communication skills required.
• Strong communication and organizational skills with aptitude for detail-oriented work required.
• Demonstrates the ability to form and maintain working relationships within the organization to foster a team environment.
• Ability to type 35 wpm with 95% accuracy rating.
• Basic Life Support (BLS) certification within six months of hire or transfer date required, from an AHA endorsed program.

Responsibilities

• Greet patients and customers professionally and efficiently; create accurate accounts for scheduling and registration.
• Verify insurance, perform pre-registration/pre-admission and registration/admission processes.
• Receipting of payments and assisting with patient way finding/escorting as needed.
• Maintain compliance with state and federal regulations in all processes.

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Time management

Typing 35 wpm

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Shift

Second Shift (United States of America)

Sr Patient Access Associate - Part Time - Village Pointe

• 28 hours/week
• Saturdays, 10:30 AM - 7:00 PM (8hr shift with 30min break)
• The remaining 20hrs can be scheduled Mon-Fri evenings, shift go until 7:00 PM

Location

Village Pointe Health Center | Nebraska Medicine Omaha, NE

Be part of something extraordinary at Nebraska Medicine!

Why Work at Nebraska Medicine?

• Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.
• Leading Health Network Work with the region’s top academic health network, partnering with UNMC to transform lives through education, research, and patient care.
• Dignity and Respect: We value all backgrounds and experiences, reflecting the communities we serve.
• Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs.

Duties: Sr Patient Access Associate

Ensure patients and customers are greeted in a professional, timely and efficient manner and accounts are created accurately and efficiently in order to optimize cash flow for organization while exceeding customer expectations and complying with all state and federal regulations and laws throughout the processes of scheduling confirmation, pre-registration/pre admission, registration/admission, insurance verification, receipting of payments, and patient way finding/escorting. Coverage for position is required 24 hours a day 7 days a week with needs in various areas of the organization, including the emergency department. Face to face and bedside patient contact required.

Required Qualifications: Sr Patient Access Associate

• Minimum of two years customer service experience required.
• High school education or equivalent required.
• Ability to work in a proactive self-directed manner required.
• Multi-tasking and problem solving abilities required.
• Strong written and verbal communication skills required.
• Strong communication and organizational skills with aptitude for detail-oriented work required.
• Demonstrates the ability to form and maintain working relationships within the organization to foster a team environment required.
• Ability to type 35 wpm with 95% accuracy rating required.
• Basic Life Support (BLS) certification within six months of hire or transfer date required, must be from an American Heart Association (AHA) endorsed program (effective for new hires starting January 1, 2023 or later). Basic Life Support (BLS) within six months of hire or transfer date required (cost will be funded by department).

Preferred Qualifications: Sr Patient Access Associate

• Experience in health care, collections, registration, or revenue cycle preferred.
• Associate's degree in business, healthcare or related field preferred.
• Experience in health care revenue cycle functions including insurance or registration preferred.
• Experience with Microsoft Office products, specifically Word and Excel preferred.
• Depending on the position available, fluency in Spanish preferred.

Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status.