Part-Time Patient Access & Billing Associate

Tufts Medicine; Lowell (MA); On-site; USD 27,717 - 34,646; Full time

Job summary

A healthcare organization in Lowell, MA, is seeking a Patient Service Representative I. This entry-level role involves conducting patient registration and financial clearance tasks, verifying insurance, and providing exceptional customer service. Candidates should have a high school diploma and preferably experience in customer service or medical settings. A comprehensive benefits package and competitive pay are offered.

Qualifications

• 1 year of experience in customer service, hospital registration, medical office, or insurance settings.
• Ability to learn new applications such as the EHR.
• Strong attention to detail and organizational skills.

Responsibilities

• Collect demographic, financial, and clinical information for financial clearance of scheduled patients.
• Obtain missing insurance information via patient’s family or physician offices.
• Deliver excellent customer service and maintain professional courtesy to patients.

Skills

Computer literacy

Customer service

Interpersonal skills

Understanding of private insurance

Knowledge of medical terminology

Education

High school diploma or equivalent

Tools

Patient registration systems

EHR applications

Excel

Job description

A healthcare organization in Lowell, MA, is seeking a Patient Service Representative I. This entry-level role involves conducting patient registration and financial clearance tasks, verifying insurance, and providing exceptional customer service. Candidates should have a high school diploma and preferably experience in customer service or medical settings. A comprehensive benefits package and competitive pay are offered.