Part-Time Parking Operations & Events Specialist

Grand Valley State University; Grand Rapids (MI); On-site; USD 23,000 - 26,000; Part time

Job summary

Grand Valley State University in Grand Rapids, MI, is seeking a part-time temporary Parking Operations Assistant to support our Parking Operations and Systems Technician Team.

You will respond to parking lot phone calls, troubleshoot entry/exit issues, monitor equipment, process parking requests, and assist with events and student supervision. Weekend and night shifts are required, typically Fridays and Saturdays 6 p.m. to 12 a.m.

This role offers hourly pay of $18.00 and is not benefits-eligible.

Responsibilities

• Provide friendly and professional assistance when answering and responding to parking lot phone calls from customers experiencing issues.
• Escalate complex equipment, access, or customer service issues to the appropriate staff member.
• Monitor parking lot security cameras for gate and equipment damage.
• Check and maintain parking equipment with paper and other supplies to maintain daily operations.
• Responsible for processing daily and overnight visitor parking requests.
• Assist with processing event requests and preparing validation codes as needed.
• Assist with event parking as needed.
• Working nights and weekends is required (Friday and Saturday, 6 p.m.- 12 a.m.)
• Driver's license may be required for truck use if needed.

Job description

Grand Valley State University in Grand Rapids, MI, is seeking a part-time temporary Parking Operations Assistant to support our Parking Operations and Systems Technician Team.

You will respond to parking lot phone calls, troubleshoot entry/exit issues, monitor equipment, process parking requests, and assist with events and student supervision. Weekend and night shifts are required, typically Fridays and Saturdays 6 p.m. to 12 a.m.

This role offers hourly pay of $18.00 and is not benefits-eligible.