Part-Time Paint & Customer Experience Specialist

The Sherwin-Williams Company; Decorah (IA); On-site; USD 22,041 - 24,796; Part time

Job summary

The Sherwin-Williams Company in Decorah, IA invites applicants for a Part-Time Customer Service Specialist at Store #3080, 902 Short Street. Starting Pay: $16.26/hr or based on relevant experience.

The role involves assisting customers in person and by phone, recommending paint products, processing transactions, and helping maintain displays and inventory to support store sales goals. Candidates must be 18+, have a valid driver’s license, and be able to lift up to 70 lbs as needed.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without sponsorship.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs on occasion.
• Must be willing to work all scheduled hours, including evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales orientation

Communication

Cash handling

Bilingual Spanish

Education

High School Diploma or GED

Job description

The Sherwin-Williams Company in Decorah, IA invites applicants for a Part-Time Customer Service Specialist at Store #3080, 902 Short Street. Starting Pay: $16.26/hr or based on relevant experience.

The role involves assisting customers in person and by phone, recommending paint products, processing transactions, and helping maintain displays and inventory to support store sales goals. Candidates must be 18+, have a valid driver’s license, and be able to lift up to 70 lbs as needed.