Part-time Overnight Fitness Desk Receptionist

MCR; Fort Worth (TX); Sur place; USD 17 000 - 22 000; Temps partiel

Avantages offerts par ce poste

Discount hotel rooms

Credit union membership eligibility

Employee Assistance Program

Weekly payroll

Paid time off after 90 days

Résumé du poste

The Landing at Skyview 6, operated by MCR, is seeking a Part-time Overnight Fitness Desk Receptionist to greet members and guests and deliver a first-class fitness experience. You will manage front desk duties, sign-ins, guest passes, and basic membership processing, while maintaining a clean, safe, and welcoming facility.

This overnight role runs Friday through Sunday from midnight to 8am. Prior hospitality or customer service is preferred; CPR/First Aid is required, and you must be eligible to

Qualifications

• High School Diploma or equivalent.
• CPR/AED/First Aid certification.
• Eligibility to work in the U.S.
• Friday–Sunday overnight schedule (12 midnight to 8am).
• Ability to stand for entire shift; lift up to 25 lbs.

Responsabilités

• Greet members and guests and serve as the initial point of contact.
• Monitor entrance and ensure guests follow gym rules.
• Keep front desk and entryway neat, clean, and organized.
• Greet members by name and provide assistance as needed.
• Handle member check-ins, guest passes, and basic membership processing.
• Process memberships, waivers, and releases; update member information.
• Record shift notes and escalate issues to management.
• Assist with daily operational duties and special events.

Connaissances

CPR/First Aid

Communication

Hospitality

Overnight shift

Stamina

Problem solving

Diversity awareness

Formation

High School Diploma or equivalent

Description du poste

American Airlines - The Landing at Skyview 6

The Part-time Overnight Fitness Desk Receptionist is responsible for delivering a first-class fitness experience by greeting members and guests to ensure their experience is memorable. Operational duties include but are not limited to maintaining a clean and organized fitness center, ensuring a safe environment for all members.

RESPONSIBILITIES:

• Serve as a initial point of contact and communication hub for members, guests and teammates.
• Monitor the entrance and exit of gym members, ensuring that guests follow the fitness center's rules and regulations (e.g., sign-in, guest policies, equipment usage).
• Keep front desk & entryway neat, clean, & organized.
• Engage all Members/Guests with appropriate greetings & farewells.
• Know and greet members by name.
• Always display friendliness and helpfulness to members and guests.
• Provide assistance to guests inquiring about the facility; providing a guest pass.
• Complete member & guest check-ins and basic member account inquiries.
• Provide assistance to guests registering for membership including registration and payment processing.
• Process paperwork related to memberships, waivers, and releases.
• Monitor check-ins to identify delinquent accounts, collect balances and update member information.
• Notify a member of management if member assistance escalation is needed.
• Answer the telephone promptly with appropriate MCR greeting and re-directing incoming phone calls when appropriate.
• Demonstrate knowledge of hotel information including outlet hours & promotions, the local area, and other general product knowledge.
• Review communication logbook at the start of each shift. Record information regarding member/guest issues, housekeeping, engineering, pools to shift supervisor/manager.
• Complete and initial all start-of-shift and end-of-shift checklists and turn into shift supervisor/manager.
• Complete opening & closing duties as needed.
• Co-inspect the courts/facilities daily prior to the start of play and ascertain that all necessary maintenance has been performed.
• Assist in maintaining a clean facility and equipment, ensuring it's working properly; maintain supply stock.
• Maintain cleanliness of locker room and wet areas throughout shift.
• Maintain cleanliness of fitness facility, including wiping down machines (sanitize), emptying trash, dusting, picking debris and trash from the sports courts/grounds, pool area, etc.
• Enforce all fitness center policies and procedures.
• Report accidents, injuries, and unsafe work conditions to management.
• Report any incidences in a timely manner.
• Keep inventory of locker room items and order more when inventory gets low.
• Coordinate stock of towels and cleaning supplies with Housekeeping.
• Keep inventory of gratis items (such as coffee, snack bars, water, and tea) and order more when inventory gets low.
• Assist in keeping all Fitness storage space clean and organized.
• Help in the preparation and presentation of all special events.
• Perform administrative tasks related to fitness facility operations.
• Assist with additional duties as assigned to ensure smooth day-to-day operations.
• Assist with any other operational duties as requested by management.

REQUIREMENTS:

• Must have employment eligibility in the U.S.
• Minimum High School Diploma or equivalent.
• Current CPR/AED/First Aid certification is required.
• Demonstrated ability to work collaboratively and communicate effectively, effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds at all levels of the organization.
• A Friday - Sunday schedule that allows availability to work overnight (12 midnight to 8am), including holidays based on the demands of the hotel.
• Required to stand for entire duration of shift. Occasional walking, bending stooping, reaching and use of hands to handle objects, tools or controls.
• Must be able to lift up to 25 lbs.
• Previous experience in Hospitality/Customer Service preferred.
• Ability to prioritize, identify problems, and seek solutions and follow up and follow through with a variety of tasks.
• Must be able to abide by the company appearance standards and compliance with the designated uniform.

Immediate Benefits:

• Discount Hotel Rooms at MCR managed hotels
• American Airlines Federal Credit Union membership eligibility
• Employee Assistance Program
• Weekly Payroll

Paid Time off benefits after 90 days:

• Double Pay on Worked Company Holidays

Note:

This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position.

This document does not create an employment contract, implied or otherwise, other than an at-will relationship.