Overnight Housekeeping Supervisor

MCR Hotels; Fort Worth (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Weekly Pay

Discount hotel rooms at MCR Hotels

Employee Assistance Program

Free Uniforms

Fitness Center membership

Job summary

MCR Hotels is seeking an Overnight Housekeeping Supervisor to support nightly housekeeping operations at The Landing at Skyview 6. You will supervise the deep night shift, ensure safe and compliant use of chemicals, and maintain high cleanliness standards across public spaces and rooms.

The role requires a high school diploma and at least one year of related experience, with English proficiency a must. Flexibility for 3rd shift (10pm–6:30am), weekends, and holidays is required.

Qualifications

• Requires high school diploma and one year of related experience.
• Previous hotel/resort experience is a plus.
• Must read, write, and speak English; bilingual a plus but not required.
• Must adhere to appearance standards and designated uniform.
• Dedicated to delivering high-caliber service and cleanliness.
• Ability to work collaboratively and communicate with all levels of the organization.
• Must be able to work a flexible schedule including 3rd shift: 10pm–6:30am; holidays and weekends.

Responsibilities

• Oversee the deep night shift operations and supervise Overnight Housekeeping staff.
• Ensure proper usage of chemicals and equipment.
• Communicate effectively via two-way radio or phone with team members.
• Distribute and maintain equipment for Overnight Housekeeping staff.
• Assist in cleaning public areas, offices, and classrooms as needed.
• Maintain cleanliness standards and evaluate areas per procedures.
• Inspect meeting rooms and public spaces; report discrepancies to front desk daily.
• Submit maintenance requests and follow up on assignments.
• Coach and supervise Overnight Housepersons; conduct pre-shift meetings as needed.
• Support cost control and payroll efforts; assist with inventory.

Skills

Supervision

Communication

Flexibility

Quality standards

Education

High school diploma

Job description

American Airlines – The Landing at Skyview 6

The Overnight Housekeeping Supervisor is responsible for assisting with the nightly operation of the housekeeping department and supports the managers and team members in achieving the highest quality of cleanliness, ensuring that all housekeeping activities are carried out professionally, to standards, and at the highest level of service.

Responsibilities

• Performs overall supervision of the deep night shift.
• Ensures proper usage of chemicals and equipment.
• Use proper two-way radio and/or cell phone etiquette when communicating with other team members.
• Ensures that appropriate equipment is distributed to Overnight Housekeeping employees and that it is maintained in proper operating order.
• Assist in cleaning all public restrooms, offices & classrooms throughout the property removing trash, vacuuming, and dusting as necessary.
• Maintains and evaluates cleanliness standards according to procedures.
• Inspects and updates status of all meeting rooms, public spaces and areas assigned.
• Alerts any relevant discrepancies to front desk daily before the end of shift.
• Turns in maintenance requests daily.
• Follows up on Overnight Housekeeping assignments daily.
• Trains and follows up on Overnight Housepersons.
• Facilitate daily pre-shift meetings in absence of Manager.
• Assist in coaching & disciplining department employees, when necessary.
• Routinely inspects all back of the house areas for safety, sanitation, and maintenance standards.
• Assists in cost control and payroll.
• Assists in maintaining supply inventories.
• Recommends changes in operating procedures of the department.
• Perform Lost & Found duties according to hotel standards.
• Perform other housekeeping duties as requested from management.
• Communicates effectively with the Overnight Housekeeping Manager about activities progress and issues if any.

Requirements

• This position requires a minimum formal education of a high school diploma and one year of job-related experience.
• Previous hotel/resort and opening experience a plus.
• Must be able to read, write and speak English. Bi-lingual skills a plus but not required.
• Must be able to abide by the company appearance standards and compliance with the designated uniform.
• Dedicated to exceeding service standards and providing services and standards to the highest caliber.
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
• Must be able to work a flexible schedule that allows availability for 3rd shift: 10pm - 6:30am, holidays, and weekends based on the demands of the hotel.
• Must have employment eligibility in the U.S.
• Regularly required to sit, stand, walk, bend and use hands to handle objects, tools or controls.
• Must be able to lift up to 30 lbs. and work the majority of shift on feet.
• Frequently is required to talk or hear.
• American Airlines Federal Credit Union membership eligible
• Fitness Center membership eligible
• Discount Hotel Rooms at MCR Hotels
• Employee Assistance Program
• Free Uniforms
• Weekly Payroll

Comprehensive health benefits after 30 days

• Vision insurance
• Health insurance
• Health savings account
• Flexible Spending Account
• Disability insurance
• Life insurance

Paid Time off benefits after 90 days

• Paid Personal Days
• Paid Sick Days
• Paid Holidays

Retirement Savings Plans after 6 months

• 401(k) + Match
• Roth 401(k)

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.The Employer retains the right to change or assign other duties to this position.This document does not create an employment contract, implied or otherwise, other than an at-will relationship.

Our Company

• MCR is the3rd-largest hotel owner-operatorin the United States.
• Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
• MCR has a$5.0 billion portfolioof148 premium-branded hotelscontaining more than 22,000 guestrooms across37 states and 106 cities.
• MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
• MCR was namedone ofFast Company’s 10 Most Innovative Travel Companies of 2020.
• MCR is a three-time recipient of theMarriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of theHilton Legacy Award for Top Performer.
• For the TWA Hotel at New York’s JFK Airport, MCR won theDevelopment of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA

What we offer/What’s in it for you?

• Weekly Pay
• Paid Time Off
• Retirement Options
• Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members