Part-Time Orthopedics Scheduling Specialist

Premier Orthopaedics; Broomall (PA); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

100% employer-paid life insurance

401(k) with employer match

Generous paid sick and vacation time

7 paid holidays annually

Opportunities for growth and advanced.

Employee referral reward program

Job summary

Premier Orthopaedics, in partnership with Philadelphia Hand to Shoulder Center, seeks a part-time Central Scheduling Representative to join our Broomall team. The CSR will register patients, schedule appointments by phone, and route to the appropriate physician across PA/NJ locations, delivering friendly, accurate service.

Ideal candidates have patient registration and customer service experience, with proficiency in medical software/EMR.

Qualifications

• High school diploma or GED required.
• Patient registration experience preferred.
• Customer service experience required (call center, retail, etc.).
• Medicare experience preferred.
• Experience with private health insurance and workers' compensation preferred.
• Experience coordinating appointments in a clinical environment.
• Strong communication and interpersonal skills with patients and staff.
• Proficient in medical software and EMR systems; data entry accuracy.
• Ability to multitask and manage multiple phone lines.
• Commitment to reliability and attendance.

Responsibilities

• Screen patients to determine urgency and schedule appointments within appropriate timeframes.
• Enter accurate information into the patient management system.
• Coordinate appointments for physicians across multiple locations in PA and NJ.
• Verify insurance acceptance and advise on referrals, authorizations, and co-pays.
• Confirm appointments and respond to patient inquiries courteously.
• Maintain patient confidentiality and adhere to HIPAA regulations.
• Assist other departments as needed when time permits.
• Perform other duties as assigned.

Skills

Patient registration

Customer service

Communication skills

EMR proficiency

Multitasking

Attention to detail

Independent worker

Team collaboration

Problem solving

Bilingual Spanish (plus)

Attendance reliability

Education

High school diploma or GED

Tools

EMR software

Medical software

Job description

Premier Orthopaedics, in partnership with Philadelphia Hand to Shoulder Center, seeks a part-time Central Scheduling Representative to join our Broomall team. The CSR will register patients, schedule appointments by phone, and route to the appropriate physician across PA/NJ locations, delivering friendly, accurate service.

Ideal candidates have patient registration and customer service experience, with proficiency in medical software/EMR.