Part-Time Central Scheduling Specialist (Orthopedics)

The CORE Institute; Broomall (PA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

401(k) with employer match

Paid sick leave

Paid vacation

7 paid holidays annually

Growth opportunities

Employee referral program

Job summary

Premier Orthopaedics in partnership with Philadelphia Hand to Shoulder seeks a part-time Central Scheduling Representative (CSR) in Broomall. The CSR registers patients, schedules appointments, and routes to physicians across PA/NJ, delivering service with a smile while maintaining confidentiality.

Required are strong customer service skills, experience with EMR systems, and the ability to multitask across multiple lines. Bilingual Spanish is a plus.

Qualifications

• High school diploma or GED required.
• Customer service experience required (call center, retail, hospitality, etc.).
• Experience with private health insurance and workers’ compensation preferred.
• Experience coordinating appointments and managing patient scheduling in a clinical environment.
• Strong communication and interpersonal skills with patients, families, providers, and staff.
• Proficient in medical software and EMR systems; strong data entry and accuracy skills.

Responsibilities

• Screen patients to determine urgency and schedule appointments within appropriate timeframes.
• Conduct patient interviews and enter accurate information into the patient management system.
• Coordinate appointments for 19 physicians across 16 office locations in Pennsylvania and New Jersey.
• Verify insurance acceptance and advise patients on requirements such as referrals, authorizations, and co-pays.
• Confirm appointments and respond to patient inquiries courteously and accurately.
• Maintain patient confidentiality and adhere to HIPAA regulations.
• Assist other departments as needed when time permits.
• Perform other duties as assigned.

Skills

Customer service

Communication

Multitasking

Teamwork

Bilingual (Spanish)

Education

High school diploma or GED

Tools

EMR systems

Medical software

Job description

Premier Orthopaedics in partnership with Philadelphia Hand to Shoulder seeks a part-time Central Scheduling Representative (CSR) in Broomall. The CSR registers patients, schedules appointments, and routes to physicians across PA/NJ, delivering service with a smile while maintaining confidentiality.

Required are strong customer service skills, experience with EMR systems, and the ability to multitask across multiple lines. Bilingual Spanish is a plus.