Part-Time Order Center & Call Center Specialist

bachmansinc; Minneapolis (MN); On-site; USD 22,000 - 26,000; Part time

Benefits offered by this job

401(K) Eligible

Wellness

Employee Assistance Program (EAP)

PTO

Job summary

Bachmans is seeking a part-time Order Center/Call Center Associate in Minneapolis to handle incoming orders and support florists. You will answer calls, assist customers, and process orders while maintaining excellent data entry accuracy.

The role requires strong customer service, solid computer skills, and the ability to multitask in a fast-paced retail/horticulture environment. Hours are Sundays to Saturdays, with varying shifts and a weekend day; 2+ weekdays and 1 weekend day preferred.

Qualifications

• Excellent customer service skills and data entry accuracy.
• Professional phone manner and ability to prioritize.
• Solid verbal and written communication and follow-through.

Responsibilities

• Assist customers with placing incoming orders.
• Support florists with orders in our systems.
• Answer calls from customers/stores about products, events, and deliveries.
• Handle customer comments and complaints.

Skills

Customer service

Data entry

Phone manner

Prioritization

Follow-through

Attention to detail

Verbal communication

Written communication

Sales skills

Plant knowledge

Tools

Excel

Job description

Bachmans is seeking a part-time Order Center/Call Center Associate in Minneapolis to handle incoming orders and support florists. You will answer calls, assist customers, and process orders while maintaining excellent data entry accuracy.

The role requires strong customer service, solid computer skills, and the ability to multitask in a fast-paced retail/horticulture environment. Hours are Sundays to Saturdays, with varying shifts and a weekend day; 2+ weekdays and 1 weekend day preferred.