Order Center Associate

Bachman's Inc; Minneapolis (MN); On-site; USD 19,000 - 26,000; Part time

Benefits offered by this job

401(K) Eligible

Wellness

EAP

PTO

Job summary

Bachmans is seeking an Order Center Associate for the Minneapolis area. This part-time call center role focuses on order placement, order intake, and customer service in the horticulture retail environment.

Ideal candidates will have strong data entry and phone skills, the ability to multitask between calls and computer work, and the flexibility to work Sundays and weekends on a rotating schedule. Benefits include 401(k), Wellness, EAP, and PTO.

Qualifications

• Exceptional customer service skills.
• Strong data entry and computer knowledge.
• Professional phone manner.
• Ability to prioritize.
• Dedicated follow through.
• Detail oriented.
• Solid verbal and written communication skills.
• Effective selling skills.
• Plant and flower material knowledge preferred.
• Able to sit, be on the phone and on the computer for the majority of the day.

Responsibilities

• Assisting customers with placing incoming orders
• Assisting other florists with orders coming into and out of our systems
• Answering calls from customers and stores pertaining to products, events, workshops, and deliveries
• Handling customer comments and complaints

Skills

Customer service

Data entry

Phone etiquette

Prioritization

Follow-through

Detail oriented

Communication

Sales skills

Plant knowledge

Multitasking

Job description

Order Center Associate

Part Time Position: Sunday-Saturday, hours vary between 8-5pm
Rotating weekends
Ideal candidate has availability of 2+ weekdays and 1 weekend day.

Bachmans is committed to creating a caring environment while inspiring a passion for bringing beauty to life.

Bachmans Order Center is looking to add an experienced Call Center Associate to their team. Candidates should be skilled in accurate data entry, excel in customer service and be passionate about the retail and horticulture industry.

Are you looking for steady, full-time, employment with great benefits? Do you want to work for a company that cares about its employees? Are you looking for a positive work environment and a team atmosphere?

JOB DUTIES:

• Assisting customers with placing incoming orders
• Assisting other florists with orders coming into and out of our systems
• Answering calls from customers and stores pertaining to products, events, workshops, and deliveries
• Handling customer comments and complaints

QUALIFICATIONS:

• Exceptional customer service skills
• Strong data entry and computer knowledge
• Professional phone manner
• Ability to prioritize
• Dedicated follow through
• Detail oriented
• Solid verbal and written communication skills
• Effective selling skills
• Plant and flower material knowledge preferred
• Ableto sit, be on the phone and on the computer for the majority of the day

BENEFITS:

• 401(K) Eligible
• Wellness
• Employee Assistance Program (EAP)
• PTO

COMPENSATION: $16.50

Don't settle, come grow with us!

Bachmans is an Equal Opportunity Employer