Part-Time Optical Sales Associate — See Better, Help Others

Eyemart Express; Columbia (SC); On-site; USD 17,000 - 22,000; Part time

Job summary

Eyemart Express in Columbia, SC seeks a Part-Time Optical Retail Sales Associate to assist patients in selecting eyeglass frames, lenses, and coatings, and to ensure accurate measurements for grinding and fitting.

You will dispense glasses after completion and support lab processes, with a flexible schedule to help balance work and life commitments. Prior retail and customer service experience is preferred, optical industry experience is a plus but not required.

Qualifications

• High School Diploma or GED.
• Experience in retail, customer service, or sales.
• Experience in the optical industry is preferred but not required.

Responsibilities

• Customer Service: Provide exceptional customer service to all patients.
• Sales and Promotions: Maintain knowledge of current sales and promotions as well as policies regarding payment, returns, and exchanges.
• Transaction Processing: Compute and process payment transactions/refunds using the in-house Point of Sale system.
• Insurance Claims: Process insurance claims efficiently.
• Product Knowledge: Maintain up-to-date knowledge of products.
• Patient Files: Create and maintain patient files, following company and HIPAA policies regarding confidentiality.
• Patient Assessment: Assess and interpret patient’s needs/wants based upon prescription requirements, facial features, lifestyle, and occupation, and suggest the most appropriate products.
• Measurements: Take necessary measurements (i.e., measuring the patient’s pupillary distance).
• Work Orders: Prepare work orders for the lab ensuring all pertinent information is listed (i.e., patient information, prescription, lens size/type, measurements, special tinting or coating, etc.).
• Lens Selection: Pull correct lenses according to work order specifications.
• Product Inspection: Inspect the final product for accuracy; adjust completed glasses to fit the patient using pliers, hands, and heat if necessary to bend frames accordingly.
• Adjustments and Repairs: Adjust/repair damaged frames, replace nose pads, and missing screws.
• Merchandise Management: Price, stock, and straighten merchandise.

Skills

Retail experience

Customer service

Cash handling

Education

High School Diploma or GED

Job description

Eyemart Express in Columbia, SC seeks a Part-Time Optical Retail Sales Associate to assist patients in selecting eyeglass frames, lenses, and coatings, and to ensure accurate measurements for grinding and fitting.

You will dispense glasses after completion and support lab processes, with a flexible schedule to help balance work and life commitments. Prior retail and customer service experience is preferred, optical industry experience is a plus but not required.