Optical Retail Associate — Help People See Clearly

Eyemart Express; Conway (SC); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Matching 401k

Short-Term and Long-Term Disability

Life Insurance

Job summary

Eyemart Express in Conway, SC, is hiring for an Optical Retail Sales Associate (Full Time). You will guide patients in selecting eyeglass frames, lenses, and coatings, ensure accurate measurements for our lab, and oversee the production process while delivering personalized care.

The role emphasizes exceptional customer service, updated product knowledge, and ability to process payments, insurance claims, and maintain patient files with confidentiality.

Qualifications

• High School Diploma or GED is required or preferred.
• Optical industry experience is a plus.
• Excellent communication skills, both verbal and written.

Responsibilities

• Provide Exceptional Customer Service: Use optical expertise to meet customer needs with personalized interaction.
• Stay informed about sales, promotions, and company policies.
• Process payments and refunds using our Point of Sale system.
• Educate patients on eyeglass care.
• Process insurance claims.
• Maintain up-to-date product knowledge.
• Create and manage patient files with confidentiality in mind.
• Take necessary measurements, prepare work orders, and inspect final products for accuracy.
• Adjust and repair frames as needed.
• Price, stock, and organize merchandise.

Skills

Customer service

Communication

Education

High School Diploma or GED

Tools

POS system

Job description

Eyemart Express in Conway, SC, is hiring for an Optical Retail Sales Associate (Full Time). You will guide patients in selecting eyeglass frames, lenses, and coatings, ensure accurate measurements for our lab, and oversee the production process while delivering personalized care.

The role emphasizes exceptional customer service, updated product knowledge, and ability to process payments, insurance claims, and maintain patient files with confidentiality.