Part-Time Optical Retail Specialist — See Better

eyemartexpress; Colonial Heights (VA); On-site; USD 18,000 - 26,000; Part time

Job summary

Eyemart Express is seeking a part-time Optical Retail Sales Associate to help patients select eyeglass frames, lenses, and coatings that best suit their needs. You’ll deliver exceptional customer service, promote current offers, and process transactions in a fast-paced retail setting.

You will also handle insurance claims, maintain up-to-date product knowledge, and ensure HIPAA-compliant patient files while contributing to a positive shopping experience.

Qualifications

• High School Diploma or GED required.
• Retail, customer service or sales experience preferred.
• Optical industry experience is a plus, but training is available.

Responsibilities

• Customer service: Provide exceptional service to patients.
• Sales and promotions: Maintain knowledge of current offers.
• Transaction processing: Handle payments and refunds.
• Insurance claims: Process insurance efficiently.
• Product knowledge: Stay up-to-date on products.
• Patient files: Maintain HIPAA-compliant patient records.
• Patient assessment: Understand patient needs and preferences.
• Measurements: Take required measurements.
• Work orders: Prepare lab work orders.
• Lens selection: Choose lenses per work order.
• Product inspection: Ensure final product accuracy.
• Adjustments and repairs: Fix damaged frames.
• Merchandise management: Price and stock merchandise.

Skills

Customer service

Sales

Retail experience

Education

High School Diploma or GED

Job description

Eyemart Express is seeking a part-time Optical Retail Sales Associate to help patients select eyeglass frames, lenses, and coatings that best suit their needs. You’ll deliver exceptional customer service, promote current offers, and process transactions in a fast-paced retail setting.

You will also handle insurance claims, maintain up-to-date product knowledge, and ensure HIPAA-compliant patient files while contributing to a positive shopping experience.