Flexible-Schedule Optical Retail Associate

eyemartexpress; Grand Forks (ND); On-site; USD 17,000 - 28,000; Part time

Job summary

Eyemart Express is hiring a Part Time Optical Retail Sales Associate (Retail Optician) to help patients choose frames, lenses and coatings. You will ensure accurate measurements and prescription data for grinding, coating, and fitting lenses, then dispense the glasses to the patient.

Responsibilities include exceptional customer service, promoting promotions, processing payments, and handling insurance claims while maintaining product knowledge and patient files in line with HIPAA policies.

Qualifications

• High School Diploma or GED required.
• Experience in retail, customer service, or sales.
• Optical industry experience preferred but not required; training provided.

Responsibilities

• Provide exceptional customer service to all patients.
• Maintain knowledge of current sales and promotions as well as payment, returns, and exchanges policies.
• Compute and process payment transactions/refunds using the in-house POS system.
• Process insurance claims efficiently.
• Maintain up-to-date knowledge of products.
• Create and maintain patient files in accordance with HIPAA policies.
• Assess patient needs based on prescription, features, lifestyle, and occupation, and recommend products.
• Take measurements (e.g., pupillary distance).
• Prepare work orders for the lab with all pertinent information.
• Pull correct lenses according to work orders.
• Inspect final product for accuracy and adjust glasses to fit the patient.
• Adjust/repair damaged frames, replace nose pads and screws.
• Price, stock, and straighten merchandise.

Skills

Customer service

Sales

Retail experience

Education

High School Diploma or GED

Job description

Eyemart Express is hiring a Part Time Optical Retail Sales Associate (Retail Optician) to help patients choose frames, lenses and coatings. You will ensure accurate measurements and prescription data for grinding, coating, and fitting lenses, then dispense the glasses to the patient.

Responsibilities include exceptional customer service, promoting promotions, processing payments, and handling insurance claims while maintaining product knowledge and patient files in line with HIPAA policies.