Optical Retail Sales Associate — Flexible Hours

eyemartexpress; Michigan; On-site; USD 17,000 - 22,000; Part time

Job summary

Eyemart Express is seeking a Retail Sales Associate (Part Time) to help patients select eyeglass frames, lenses, and coatings. You will provide friendly, knowledgeable service in-store and support promotions, transactions, and insurance claims.

Join a national optical retailer that emphasizes work-life balance, flexible scheduling, and training to help you succeed in a dynamic, customer‑focused environment. This role offers the chance to grow within a well-established brand.

Qualifications

• High School Diploma or GED required.
• Experience in retail, customer service, or sales.
• Optical industry experience preferred but not required; training provided.

Responsibilities

• Provide exceptional customer service to patients.
• Maintain knowledge of current sales and promotions.
• Process payment transactions and refunds.
• Process insurance claims efficiently.
• Maintain up-to-date knowledge of products.
• Create and maintain patient files, following HIPAA policies.
• Assess and interpret patient needs and preferences.
• Take necessary measurements and prepare work orders.
• Pull correct lenses according to work orders.
• Inspect the final product for accuracy and quality.
• Adjust/repair damaged frames.
• Price, stock, and straighten merchandise.

Skills

Retail experience

Customer service

Sales

Education

High School Diploma or GED

Job description

Eyemart Express is seeking a Retail Sales Associate (Part Time) to help patients select eyeglass frames, lenses, and coatings. You will provide friendly, knowledgeable service in-store and support promotions, transactions, and insurance claims.

Join a national optical retailer that emphasizes work-life balance, flexible scheduling, and training to help you succeed in a dynamic, customer‑focused environment. This role offers the chance to grow within a well-established brand.