Part-Time Ops Admin & Customer Service Specialist

PITT OHIO Express, LLC; Hamilton (NJ); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Competitive pay

People-first work environment

Well-maintained equipment

Job summary

PITT OHIO Express LLC is seeking a part-time Operations Admin Customer Service representative at our Hamilton, NJ location. You will handle inquiries via phone, email, and fax; perform data entry and invoicing; and support supervisors, drivers, and dock staff in a fast-paced, hands-on environment.

Ideal candidates have strong English communication, experience in transportation or customer service, and proficiency with Microsoft Office.

Qualifications

• Command of the English language to communicate effectively with internal and external customers.
• Excellent interpersonal communication skills.
• Previous experience in transportation industry and/or customer service is a plus.
• Experience with Haz-mat or worker's compensation is also very helpful.
• Problem solving and analytical ability is essential.
• Must be competent and proficient in Microsoft Office Software products.
• Must possess strong typing and ten key skills.
• Certain job duties within this classification require night shift hours.
• Ability to react to change productively and handle other essential tasks as assigned.

Responsibilities

• Communicate (via telephone, email, and fax) with both internal and external customers on a wide range of issues including, but not limited to, freight charges, pick ups, tracing, tracking, and POD's.
• Data entry, consisting of, but not limited to, scanning bills, P&D entry, fuel mileage, SDC'ing of freight bills, and payroll.
• Process paperwork and invoices, as well as monitor checks and cash for accounts receivable and accounts payable.
• Help process and monitor paperwork and Haz-mat information for loads departing or arriving at the facility.
• Interact with and support supervisors, drivers, and dock workers.
• Assist in monitoring and compliance in all areas including, but not limited to, new hires, safety, P&D, OS&D, payroll, and accounts payable.

Skills

English proficiency

Interpersonal skills

Transportation experience

Hazmat experience

Problem solving

Microsoft Office

Typing and ten-key

Night shift

Adaptability

Job description

PITT OHIO Express LLC is seeking a part-time Operations Admin Customer Service representative at our Hamilton, NJ location. You will handle inquiries via phone, email, and fax; perform data entry and invoicing; and support supervisors, drivers, and dock staff in a fast-paced, hands-on environment.

Ideal candidates have strong English communication, experience in transportation or customer service, and proficiency with Microsoft Office.