Part-Time Operations & Service Coordinator (PM)

Federal Express Corporation; Northampton Township (Bucks County); On-site; USD 25,000 - 34,000; Part time

Job summary

Federal Express Corporation is seeking a part-time clerical associate to support hub and station operations, including linehaul, records management, QA and customer service. You will act as the first point of contact for customers and help resolve a variety of issues to optimize delivery times.

The role covers data entry, file searches, and documentation for DOT and internal audits, with responsibilities expanding to loss prevention and shipment tracking.

Qualifications

• High School Diploma or GED required.
• Previous clerical or customer service experience preferred.
• Proficient in typing, data entry and use of phone, copier, and fax.
• Strong Microsoft Office and web-based applications skills.

Responsibilities

• Provide clerical support to management and operations (photocopying, filing, faxing, emailing, answering telephone).
• Review, research, and enter data in systems to support functions.
• Compile data and generate regular and ad hoc reports for management.
• Serve as frontline customer service to resolve inquiries and issues.

Skills

Microsoft Office

Data entry

Typing

Customer service

Education

High School Diploma or GED

Job description

Federal Express Corporation is seeking a part-time clerical associate to support hub and station operations, including linehaul, records management, QA and customer service. You will act as the first point of contact for customers and help resolve a variety of issues to optimize delivery times.

The role covers data entry, file searches, and documentation for DOT and internal audits, with responsibilities expanding to loss prevention and shipment tracking.