Part-Time Operations Admin: Data, Records & Customer Support

FedEx Group; Bowling Green (KY); On-site; USD 19,000 - 30,000; Part time

Job summary

Federal Express Corporation in Bowling Green, KY is seeking a Part-Time Operations Admin to perform clerical and administrative duties across hub and station areas, supporting linehaul, records management, and customer service.

As the first point of contact for customers, you will address inquiries, process data in systems, and help ensure timely delivery while mitigating loss. This 25-hour weekly role focuses on accuracy and multi-tasking in a fast-paced setting.

Qualifications

• High School Diploma or GED required.
• Previous clerical or customer service experience preferred.
• Proficient with MS Office and data entry.
• Ability to manage multiple tasks in a fast-paced environment with accuracy.

Responsibilities

• Provides clerical support to management and operations (photocopying, filing, faxing, emailing, answering calls).
• Reviews and enters data in systems to support functional areas.
• Compiles data and prepares regular and ad hoc reports for management.
• Acts as frontline customer service to resolve or escalate inquiries and issues.
• Assists with audits by retrieving data and files for review.
• Maintains records management tasks and supports loss prevention measures.
• Ensures timely delivery by correcting addresses and ensuring good package condition.

Skills

Typing

Data entry

Phone & fax

MS Office

Customer service

Time management

Organizational skills

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Federal Express Corporation in Bowling Green, KY is seeking a Part-Time Operations Admin to perform clerical and administrative duties across hub and station areas, supporting linehaul, records management, and customer service.

As the first point of contact for customers, you will address inquiries, process data in systems, and help ensure timely delivery while mitigating loss. This 25-hour weekly role focuses on accuracy and multi-tasking in a fast-paced setting.