Part-Time Online Programs Operations Coordinator

Education First; Cambridge (MA); On-site; USD 14,000 - 15,000; Part time

Job summary

Education First in Cambridge, MA seeks a Program Operations Intern to assist Online Programs by handling student communications, program administration, and faculty support. This role offers hands-on exposure to higher education, online learning, and student services with a focus on smooth program delivery.

The internship emphasizes ESL-friendly communication, detailed organization, and a proactive, self-starting approach while supporting a global student population across multiple channels.

Qualifications

• High school diploma or equivalent required.
• Proficiency with Microsoft Office; strong written and verbal communication.
• Fluency in English; ability to support ESL and young adult learners.
• Ability to work 20 hours per week with a consistent schedule.

Responsibilities

• Support day-to-day program operations and administrative activities.
• Assist with student communications, orientations, and program updates.
• Respond to routine student inquiries and direct questions to staff.
• Help students navigate online learning platforms and academic systems.
• Assist with webinars, virtual events, and guest speaker sessions.
• Support student registration, records, and reporting.
• Provide general faculty and program support as needed.

Skills

Microsoft Office

Organizational skills

Written communication

Verbal communication

Independent work

Self-starter

English fluency

Learning new tech

Teamwork

Education

High School diploma or equivalent

Tools

Online learning platforms

Virtual collaboration tools

Job description

Education First in Cambridge, MA seeks a Program Operations Intern to assist Online Programs by handling student communications, program administration, and faculty support. This role offers hands-on exposure to higher education, online learning, and student services with a focus on smooth program delivery.

The internship emphasizes ESL-friendly communication, detailed organization, and a proactive, self-starting approach while supporting a global student population across multiple channels.