Global Online Programs Operations Intern

EF (Education First); Cambridge (MA); On-site; USD 17,000 - 24,000; Full time

Job summary

Hult International Business School is seeking a Program Operations Intern to support the Online Programs team. You will assist with student communications, program administration, faculty support, and online learning activities, gaining hands-on experience in higher education services.

The role emphasizes adapting communication for ESL learners and managing multiple tasks for a rolling admissions-style program. Typical schedule is 20 hours per week, Mon-Fri, with a $15/hr rate.

Qualifications

• High School diploma or equivalent required.
• Proficiency with Microsoft Office.
• Excellent written and verbal communication skills.
• Fluency in written and spoken English.
• Strong organizational skills and attention to detail.
• Comfortable learning new technologies and online platforms.
• Ability to work independently and as part of a team.
• Interest in higher education, student services, or online learning.
• Availability to work a consistent 20-hour-per-week schedule during designated business hours.

Responsibilities

• Support day‑to‑day program operations and administrative activities.
• Assist with student communications, orientations, and program updates.
• Respond to routine student inquiries and direct questions to appropriate staff.
• Assist students with navigating online learning platforms and academic systems.
• Assist with webinars, virtual events, and guest speaker sessions.
• Support student registration, record maintenance, and reporting.
• Administer surveys and compile results.
• Provide general faculty and program support as needed.

Skills

Microsoft Office

Organizational skills

Communication skills

English fluency

Independent work

Team player

Higher education interest

20 hours per week availability

High School diploma

Education

High School diploma or equivalent

Job description

Hult International Business School is seeking a Program Operations Intern to support the Online Programs team. You will assist with student communications, program administration, faculty support, and online learning activities, gaining hands-on experience in higher education services.

The role emphasizes adapting communication for ESL learners and managing multiple tasks for a rolling admissions-style program. Typical schedule is 20 hours per week, Mon-Fri, with a $15/hr rate.