Part-Time On-Site Community Concierge

Regus Management Group, LLC; Rehoboth Beach (DE); On-site; USD 22,000 - 32,000; Part time

Benefits offered by this job

Work life balance

Paid time off

11 paid company holidays per year

401K with company match

Health care for full-time team members

Quarterly bonus program

Job summary

IWG in Rehoboth Beach is seeking a Part Time Community Associate to support center operations and customers 20 hours per week. You will greet guests, resolve inquiries, set up rooms and equipment, and help manage the day-to-day services within the center.

You’ll collaborate with the City Manager and network with customers, plan small events, and maintain a welcoming, efficient space. The role emphasizes customer service, multitasking, and basic IT proficiency, with a focus on building a strong

Qualifications

• Good communicator with the ability to build strong professional relationships and empathize with people’s needs; ideally 1+ years of customer service experience.
• Happy taking ownership of problems and finding ways to solve them.
• Positive, enthusiastic, and able to adapt to fast-changing situations.
• Experience and confidence using MS Office and other basic IT equipment.
• Legally eligible to work in the country you are applying within and at least 18 years old.

Responsibilities

• Assist customers and help maintain the center community.
• Handle inquiries on Wi‑Fi and packages, provide directions, and help set up meeting rooms and equipment.
• Process services and ensure invoices are accurate.
• Coordinate networking events, write e-invites, and post notices to attract customers to join the network.
• Keep the center tidy and open tickets in the service portal to resolve issues.

Skills

Customer service

Communication

Multitasking

Problem solving

MS Office

Job description

IWG in Rehoboth Beach is seeking a Part Time Community Associate to support center operations and customers 20 hours per week. You will greet guests, resolve inquiries, set up rooms and equipment, and help manage the day-to-day services within the center.

You’ll collaborate with the City Manager and network with customers, plan small events, and maintain a welcoming, efficient space. The role emphasizes customer service, multitasking, and basic IT proficiency, with a focus on building a strong