Part-Time On-Site Community Concierge

Iwg Plc; Florida; On-site; USD 22,000 - 31,000; Part time

Benefits offered by this job

Work-life balance

Paid time off

Holidays

401K with match

Health care

Quarterly bonus

Hourly pay $19

Professional development

Casual attire

Job summary

IWG Plc is seeking a Part-Time Community Associate for on-site work at our Hialeah center, FL. You will support customers, manage in-center operations, and help organize events, while maintaining a high standard of customer service.

The role emphasizes multitasking, quick problem solving, and proficient use of MS Office. This position offers a structured schedule with no remote work and a competitive benefits package.

Qualifications

• Ideally 1+ years of customer service experience
• Happy taking ownership of problems and finding ways to solve them
• Positive, enthusiastic, and able to adapt to fast-changing situations
• Experience and confidence using MS Office and other basic IT equipment
• Legally eligible to work in the Country you are applying within and at least 18 years old

Responsibilities

• Assist customers across industries to create and maintain a community within the center.
• Handle inquiries about Wi‑Fi, packages, directions, and AV setup.
• Process service charges and invoices accurately.
• Organize networking events and create invitations and posters.
• Open service tickets in the portal and assist with room setup.
• Wrap up the day and ensure the center is tidy before leaving

Skills

Customer service

Communication

MS Office

Problem solving

Multitasking

Relationship building

Tools

MS Office

Job description

IWG Plc is seeking a Part-Time Community Associate for on-site work at our Hialeah center, FL. You will support customers, manage in-center operations, and help organize events, while maintaining a high standard of customer service.

The role emphasizes multitasking, quick problem solving, and proficient use of MS Office. This position offers a structured schedule with no remote work and a competitive benefits package.