Part-Time On-Call SOC Operator

MITRE; Bedford (MA); On-site; USD 68,000 - 101,000; Part time

Job summary

MITRE in Bedford, Massachusetts is seeking a Part Time On-Call (PTOC) Security Operations Center Operator to join our campus security team. The role supports safety of personnel, assets, facilities, and information, with shifts across 0600-1400, 1400-2200, and 2200-0600. Candidates must have related security experience, strong computer skills, and a U.S.

Secret clearance. Part-time on-site work with potential path to full-time as openings arise.

Qualifications

• Typically requires a minimum of 3 years of related experience with a High School Diploma or equivalent in education, or 2 years’ experience and an associate degree, or equivalent combination of education and related work experience.
• A minimum of 2 years of experience in a security operation, public safety environment and a proven track record in an operations center.
• Possess strong computer skills and demonstrate the ability to effectively operate and manage security tools and processes.
• Have an understanding and knowledge of the National Industrial Security Program with experience working in a cleared facility environment.
• Possess strong communication skills in both the written and verbal format, in all delivery formats (i.e., in person, via radio, via telephone etc.).
• Basic proficiency in Microsoft Word, Excel, and PowerPoint.

Responsibilities

• Monitors, tests, and responds to intrusion and other alarm systems at multiple locations.
• Uses CCTV video surveillance to confirm status and access authorization.
• Assists shift supervisors in deployment of security personnel.
• Communicates effectively with staff, guests, and employees via radio, telephone, email and in-person.
• Monitors and operate computer systems effectively.
• Documents and investigate security events and incidents.
• Dispatches security staff and issues equipment.
• Maintain communication and relationships with co-workers, subcontractors, vendors, and guests.
• Be flexible to changing environments and adapt to situations.
• Report safety concerns and security breaches in writing and verbally.
• Handle incidents and contact local emergency responders as needed.
• Participate in training and certification programs.

Skills

Communication

Multitasking

Teamwork

Problem Solving

Attention to detail

Education

High School Diploma

Associate Degree

Tools

CCTV

Access Control

Intrusion Alarms

Microsoft Word

Microsoft Excel

PowerPoint

Job description

MITRE in Bedford, Massachusetts is seeking a Part Time On-Call (PTOC) Security Operations Center Operator to join our campus security team. The role supports safety of personnel, assets, facilities, and information, with shifts across 0600-1400, 1400-2200, and 2200-0600. Candidates must have related security experience, strong computer skills, and a U.S.

Secret clearance. Part-time on-site work with potential path to full-time as openings arise.