On-Site SOC Operator: Monitoring & Incident Response

Securitas Security Services USA, Inc.; Waltham (MA); On-site; USD 64,185,000 - 73,412,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Paid time off

Job summary

Securitas USA is seeking a highly motivated SOC Operator to join our Security Operations Center in Westborough, MA. This on-site role involves monitoring security systems, analyzing threats, coordinating incident response, and maintaining the integrity of critical security technologies.

The ideal candidate has cybersecurity experience, strong analytical skills, and the ability to manage multiple security platforms in a fast-paced environment.

Qualifications

• Strong background in cybersecurity, information security, or SOC environments.
• High level of technical proficiency with computer systems and enterprise software.
• Experience with CCTV platforms, access control systems, alarm monitoring, or security management software preferred.
• Familiarity with cybersecurity principles, incident response procedures, and threat detection methodologies.

Responsibilities

• Security Monitoring: Continuously monitor enterprise security systems including access control, intrusion detection, alarm management, and CCTV platforms.
• Cybersecurity Awareness: Identify, assess, and elevate potential cybersecurity events or suspicious network activity in accordance with established procedures.
• Incident Response: Respond to security incidents, alarms, and system alerts while coordinating with internal teams, IT personnel, and emergency responders when necessary.
• Technology Operations: Operate and troubleshoot security technologies including surveillance systems, access control software, communication platforms, and monitoring applications.
• Threat Analysis: Evaluate security events, determine appropriate response actions, and elevate critical incidents in a timely manner.
• Documentation: Accurately document incidents, investigations, system activity, and operational reports with exceptional attention to detail.
• Access Management: Monitor and support electronic access control systems while ensuring compliance with client security policies.
• Communication: Maintain clear and professional communication with clients, site personnel, IT departments, and security leadership during routine operations and critical incidents.
• Continuous Vigilance: Maintain situational awareness by monitoring multiple systems simultaneously while prioritizing events based on severity and operational impact.

Skills

Cybersecurity experience

Analytical thinking

Multitasking

Communication skills

Security monitoring

Education

High school diploma or GED

Bachelor's degree in Cybersecurity or IT (plus)

Tools

CCTV platforms

Access control systems

Security management software

Job description

Securitas USA is seeking a highly motivated SOC Operator to join our Security Operations Center in Westborough, MA. This on-site role involves monitoring security systems, analyzing threats, coordinating incident response, and maintaining the integrity of critical security technologies.

The ideal candidate has cybersecurity experience, strong analytical skills, and the ability to manage multiple security platforms in a fast-paced environment.