Part-Time GSOC Security & Incident Operator

Pinkerton Consulting & Investigations, Inc.; San Mateo (CA); On-site; USD 47,000 - 55,000; Part time

Job summary

Pinkerton Consulting & Investigations, Inc. is seeking a Global Security Operations Center (GSOC) Operator for a part-time role covering Friday through Monday shifts in the San Mateo area.

The operator monitors CCTV, access control, alarms, and fire/life safety systems, and coordinates swift responses to incidents across client sites. Responsibilities include documenting incidents, dispatching Security Specialists, liaising with public safety, and maintaining open lines of communication with

Qualifications

• High school diploma or GED with 1–2 years in GSOC/dispatcher environment.
• Familiar with security system tools and technologies (Genetec, LifeRaft, Everbridge).
• Able to analyze data and make rapid notifications via mass communication tools.
• Effective written and verbal communication skills.

Responsibilities

• Monitor security systems (CCTV, access control, alarms, fire/life safety) for designated region.
• Respond to alarms and incidents; dispatch Security Specialists.
• Document security incidents in the case management system.
• Coordinate emergency response with public safety agencies.
• Assist clients and colleagues with safety and security inquiries via email/phone.
• Conduct audits of security systems and maintain SOPs.

Skills

Security tools knowledge

Clear communication

Calm under pressure

Team player

Time management

Attention to detail

Education

High school diploma or GED

Tools

Genetec

LifeRaft

Everbridge

Twitter

X

Microsoft Office

Job description

Pinkerton Consulting & Investigations, Inc. is seeking a Global Security Operations Center (GSOC) Operator for a part-time role covering Friday through Monday shifts in the San Mateo area.

The operator monitors CCTV, access control, alarms, and fire/life safety systems, and coordinates swift responses to incidents across client sites. Responsibilities include documenting incidents, dispatching Security Specialists, liaising with public safety, and maintaining open lines of communication with