Part-Time Office & Customer Support Associate

Levin Furniture & Mattress; Erie (Erie County); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Increased pay

Paid training

Growth opportunities

Dental & Vision

401K & PTO

Employee discount

Showroom access

Job summary

Levin Furniture & Mattress in Erie, PA is seeking a Part-Time Office Associate to join our team. You will enter sales and order data into the Storis system, verify information, and handle cash-related documentation with accuracy.

Responsibilities include answering high volumes of inbound calls, assisting customers, processing payments, and coordinating with internal staff. Excellent communication and organizational skills are essential for success in this role.

Qualifications

• High school diploma or equivalent required.
• Clerical experience preferred.
• Strong communication and organizational skills.
• Proficient in Microsoft Office.
• Experience with order entry and processing a plus.
• Ability to sit/stand and perform clerical tasks efficiently.

Responsibilities

• Enter sales and order information into Storis accurately.
• Verify order details and correct discrepancies.
• Process payments and financing paperwork per guidelines.
• Provide customer service via calls, counter inquiries, and emails.
• Assist with credit applications and documentation.
• Maintain accurate files and support store staff.
• Communicate professionally with internal/external staff.

Skills

Verbal communication

Written communication

Listening skills

Reading skills

Numerical reasoning

Paperwork accuracy

Microsoft Office

Organization

Education

High school diploma

Clerical experience preferred

Tools

Storis

RingCentral

Package AI Routing Software

Company Intranet

Job description

Levin Furniture & Mattress in Erie, PA is seeking a Part-Time Office Associate to join our team. You will enter sales and order data into the Storis system, verify information, and handle cash-related documentation with accuracy.

Responsibilities include answering high volumes of inbound calls, assisting customers, processing payments, and coordinating with internal staff. Excellent communication and organizational skills are essential for success in this role.