Part-Time Office & Care Support Specialist

Open Arms Personal Care Inc.; Norfolk, Northern (VA, KY); Hybrid; USD 21,000 - 28,000; Part time

Job summary

Open Arms Personal Care Inc. in Norfolk, VA is seeking an Office Assistant to support daily operations of our local office.

The role blends administrative duties with payroll, staffing coordination, and quality assurance, with flexibility to assist as a Personal Care Aide when needed. The ideal candidate is organized, reliable, and capable of communicating with clients, families, staff, and healthcare partners.

Qualifications

• Associate degree or equivalent combination of education and experience.
• Ability to obtain and maintain Personal Care Aide certification.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to use email, internet-based systems, phones, fax equipment, and standard office technology.
• Strong written and verbal communication skills.
• Strong organizational, project-management, and customer-service skills.
• Ability to handle confidential information with discretion.
• Ability to work independently and as part of a team.
• Ability to manage changing priorities, meet deadlines, and follow company policies and regulatory requirements.

Responsibilities

• Support daily office operations and maintain a professional work environment.
• Assist with staffing and scheduling to cover client cases per Plan of Care.
• Prepare and review time sheets for payroll accuracy.
• Process invoices, purchase orders, and accounting documents.
• Assist with Medicaid billing preparation and processing.
• Review employee and client records for accuracy and compliance.
• Maintain confidential personnel files and payroll documents.
• Assist with new-hire orientation and onboarding paperwork.
• Prepare correspondence, reports, and other business documents.
• Coordinate meetings and training sessions.
• Assist with internal audits and policy reviews.
• Communicate job responsibilities and workplace expectations to staff.
• Provide Personal Care Aide services in client homes when needed.

Skills

Written and verbal communication

Organizational skills

Customer service

Confidentiality

Teamwork

Education

Associate degree or equivalent

Personal Care Aide certification (eligible)

Tools

Microsoft Office Suite

Job description

Open Arms Personal Care Inc. in Norfolk, VA is seeking an Office Assistant to support daily operations of our local office.

The role blends administrative duties with payroll, staffing coordination, and quality assurance, with flexibility to assist as a Personal Care Aide when needed. The ideal candidate is organized, reliable, and capable of communicating with clients, families, staff, and healthcare partners.