PART TIME Office Assistant

Mental Health Resource Center, Inc.; Winter Haven (FL); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Dental, and Vision Insurance

Life Insurance

Disability Insurance

403b

Paid Holidays

Employee Assistance Program

Job summary

Mental Health Resource Center, Inc. is seeking a Part Time Office Assistant to support the FACT Program. The role focuses on administrative and clerical duties, including correspondence, filing, and records management within a multidisciplinary clinical team.

The position emphasizes accurate document handling, strong customer service, and coordination with staff and external partners. Equal opportunity employment is practiced by the organization in Florida.

Qualifications

• High School Diploma or equivalent with 1 year of office experience.
• Experience in health care or social services preferred.
• Proficiency in Microsoft Office Programs, Outlook and Internet.
• Completion of all paperwork and reports must meet guidelines.
• Excellent customer service and ability to interact with various stakeholders.

Responsibilities

• Assists program staff in generating correspondence, meeting minutes, forms, copying, and reports.
• Receives, sorts, and distributes all incoming mail.
• Answers telephone, greets visitors, and announces arrivals.
• Maintains filing systems and program records per policy.
• Manages clinical records and ensures compliance with state and contractual requirements.
• Scans documents for processing by administrative teams.
• Reviews staff service entries for accuracy and resolves discrepancies.

Skills

Office experience

Customer service

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Company Overview

Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling.

Benefits/Perks

• Dental, and Vision Insurance
• Life Insurance
• Disability Insurance
• 403b
• Paid Holidays
• Employee Assistance Program

Company Overview

Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling.

Job Summary

The Office Assistant performs administrative and clerical duties to support and assist work activities of FACT Program.

The FACT Program is a multi-disciplinary, clinical team which assumes responsibility for directly providing needed treatment, rehabilitation and support services to adult persons with severe and persistent mental illness promoting recovery, empowerment, self-determination and decision-making for each FACT participant.

Responsibilities

• Assists program staff in generating correspondence, meeting minutes, forms, copying, and completing reports.
• Receives, sorts, and distributes all incoming mail.
• Answers telephone, greets, assists, and announces visitors.
• Manages system to file and maintains all records of program correspondence and reports.
• Responsible for clinical records management and filing; assures records are in compliance with state statute, agency policies and the contractual requirements.
• Scans documentation in a timely manner to administrative programs for entry or processing.
• Reviews staff service entries for accuracy and notes issues or discrepancies.

Qualifications

• In order to be considered, candidates must have a High School Diploma or equivalent and 1 year of similar experience in an office setting required.
• Experience in a health care or social services setting preferred.
• Proficiency in Microsoft Office Programs, Outlook and use of the Internet required.
• Completion of all paperwork, reports, and system entries must meet internal and external guidelines for content, accuracy and timeliness.
• Excellent customer service skills required and candidates must be able to interact appropriately with internal and external customers, including individuals served, family members, community service providers, supervisory staff and other department professionals.

Position Details

Part Time Shift: Monday through Friday, 10:00am to 2:00pm

Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers.

Background screening and clearance through the Florida Care Provider Background Screening Clearinghouse is required for all positions: https://info.flclearinghouse.com