Part Time Night Auditor / Night Manager-Courtyard

CMC Hotels; Cary (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive wages based on experience

Paid Vacation

Holiday Pay

401k

Marriott Hotel Discounts

Job summary

CMC Hotels in Raleigh, North Carolina is seeking team members for Guest Service on the 3rd shift. You will check in and out guests, balance end-of-day tasks, and help guests with information about hotel policies and amenities.

Previous hospitality experience is required. The role offers competitive wages, paid vacation, holidays, 401k and Marriott hotel discounts, with a strong emphasis on superior guest service.

Qualifications

• Excellent customer service and communication skills.
• Must be self-motivated and able to work independently.
• Knowledge of Fosse operating system.

Responsibilities

• Provide expedient check-in/check-out service
• Provide superior guest service
• Enter/change reservation information on PMS
• Process payments from guests
• Provide guests with information concerning hotel policies and amenities/services
• Review and reconcile daily accounting and entering into Inn-Flow database

Skills

Customer service

Communication

Self-motivated

Independent worker

Tools

Fosse OS

Job description

CMC Hotels is a Raleigh, North Carolina based company specializing in the development, acquisition, repositioning and management of upscale limited service, extended stay and full service hotels. Our properties lead the market, consistently exceeding operational and financial expectations as well as the guest’s expectation of hospitality.

We believe in Growing People. Our people are the Heart of our organization. The growth and success of our portfolio will be possible by the contribution of our associates who will be recognized, grow and succeed with us.

We are looking for dedicated individuals to join our teams of Guest Service professionals. We offer a competitive hourly wage to commensurate with experience and a highly competitive benefits package.

• Must be available 3rd shift, 11:00 PM - 7:00 AM Friday and Saturday Nights
• Previous hospitality experience is required.

We offer our associates an array of benefits, based on eligibility, including:

• Competitive wages based on experience
• Paid Vacation
• Holiday Pay
• 401k
• Marriott Hotel Discounts

Job Description-

Responsible for the needs and safety of all guests, during the check-in and check-out process as well as in-house. Also, end of day balancing is required.

Job Duties

• Interfacing with the previous shift and managers to be updated on hotel activities.
• Provide expedient check-in/check-out service
• Provide superior guest service
• Entering/changing reservation information on PMS
• Processing payments from guests
• Provide guests with information concerning hotel policies and amenities/services
• Review and reconcile daily accounting and entering into Inn-Flow database

Job Requirements

• Must possess Excellent customer service and communication skills.
• Be self-motivated and able to work independently.
• Knowledge of Fosse operating system.
• Clean background check, and reliable transportation a must.
• Ability to work in a standing position for long periods of time.
• Ability to handle comments and suggestions.