Night Audit -Full-time

Destination by Hyatt; Chapel Hill (NC); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

12 Free room nights

Health, Dental, Vision insurance after

401K with company match

Paid vacation and sick days

Paid family bonding time

Tuition reimbursement

Discounts at Crossroads

Gift shop discount

Employee Stock Purchase Plan

Retail discounts

Job summary

The Carolina Inn is seeking an Auditor who can crunch numbers and respond to guests’ needs in a hospitality setting. The role covers all end-of-day accounting tasks and requires autonomous work with little supervision.

A flexible schedule and overtime availability are essential for this position. Benefits include room nights, health coverage after the initial period, a 401K match, paid time off, and various employee discounts.

Qualifications

• 2+ years' experience in customer service or hospitality
• Excellent communication and math skills
• Able to learn computer functions and other on-the-job skills
• Strong eye for details
• Flexible Schedule holidays & weekends
• Pay rate: $18.00/hour

Responsibilities

• Greet guests upon arrival and check them in, providing information for an enjoyable stay
• Respond to guest complaints, requests and emergencies
• Reconcile all accounts in a timely manner
• Verify that all EOD work has been performed by other departments
• Schedule wake-up calls and reservations for the following day
• Respond to guest inquiries and concerns as needed
• Answer phones and place reservations

Skills

Communication

Math skills

Multitasking

Problem solving

Customer service

Attention to detail

Verbal communication

Tools

Computer skills

Job description

Summary We’re looking for an ambitious, hardworking professional who loves to crunch numbers in between responding to guests’ needs. The Auditor will be responsible for all EOD accounting functions and will need to communicate with the security team to ensure the safety of our guests. The ideal applicant should be capable of working autonomously with no one to assist him or her with basic functions, such as checking guests in and out, reconciling accounts, communicating with housekeeping and taking initiative for necessary tasks. A flexible schedule and a willingness to work overtime when necessary are essential.

Organization- The Carolina Inn

Summary

We’re looking for an ambitious, hardworking professional who loves to crunch numbers in between responding to guests’ needs. The Auditor will be responsible for all EOD accounting functions and will need to communicate with the security team to ensure the safety of our guests. The ideal applicant should be capable of working autonomously with no one to assist him or her with basic functions, such as checking guests in and out, reconciling accounts, communicating with housekeeping and taking initiative for necessary tasks. A flexible schedule and a willingness to work overtime when necessary are essential.

We offer excellent benefits:

• 12 Free room nights (after 90 days of service), Discounted and Friends & Family Room Rates upon hire
• Medical, Prescription, Dental and Vision Insurance after 30 days of employment
• 401K with company match
• Paid Vacation, sick days, new child leave and personal day
• Paid Family Bonding Time 8 weeks, primary caregiver; 2 weeks, supportive caregiver and Adoption Assistance
• Tuition Reimbursement
• 50% discount in Crossroads
• 20% discount in gift shop (exception: jewelry, UNC items, alcohol)
• Employee Stock Purchase Plan
• Discounts at various retailers

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

Qualifications

• Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay
• Respond to guest complaints, requests and emergencies
• Reconcile all accounts in a timely manner
• Verify that all EOD work has been performed by other departments
• Schedule guest wake-up calls and reservations for the following day
• Respond to guest inquiries, concerns and complaints as needed
• Answer phones and place reservations

Qualifications For Night Auditor

• Excellent communication and math skills
• 2+ years' experience in customer service or hospitality
• Able to learn computer functions and other on-the-job skills
• Strong eye for details
• Good problem-solving skills
• Ability to multitask
• Solid customer service skills
• Strong written and verbal communication skills
• Exceptional customer service skills
• Flexible Schedule holidays & weekends
• Pay rate: $18.00/hour