Part-Time Night Auditor & Front Desk Guest Services

LivINN Hotels; Saint Paul (MN); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Supplemental Benefits available.

Job summary

LivINN Hotels in Burnsville, MN, is seeking a Part Time Front Desk Clerk/Night Auditor to greet guests and manage registrations, check-ins, and check-outs. This role requires friendly, professional service and the ability to handle inquiries with tact.

The position runs Thursday through Sunday, with starting pay of $16.00 per hour, depending on experience, and supplemental benefits available. Candidates should be able to lift up to 50 pounds and work flexible shifts as needed.

Qualifications

• Excellent verbal and written communication.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Familiarity with local areas with the ability to provide directions and maps to local attractions and destinations.

Responsibilities

• Efficiently manages the operations of the front desk, ensuring minimal time is required for check in and checkout.
• Warmly and professionally welcome all guests.
• Uses “Magic Formula” when answering reservation inquiry phone calls.
• Treat requests with professionalism, tact, and a courteous manner.
• Ensures the lobby and shared areas are neat and orderly.
• Maintains knowledge of hotel policies including room rates, discounts, special offerings, and community events.
• Maintains knowledge of upcoming events, local area, and hotel offerings.
• Performs other related duties as assigned.
• Complete shift duties according to checklist.

Skills

Verbal communication

Written communication

Interpersonal skills

Customer service

Organizational skills

Local area knowledge

Education

High school diploma or equivalency

Job description

LivINN Hotels in Burnsville, MN, is seeking a Part Time Front Desk Clerk/Night Auditor to greet guests and manage registrations, check-ins, and check-outs. This role requires friendly, professional service and the ability to handle inquiries with tact.

The position runs Thursday through Sunday, with starting pay of $16.00 per hour, depending on experience, and supplemental benefits available. Candidates should be able to lift up to 50 pounds and work flexible shifts as needed.