Now Hiring: Night Auditor
We are seeking a guest-oriented individual to join our team as a Night Auditor at our AC Hotel in Newtown Square, PA!
This property is managed by Gulph Creek Hotels (Wayne, PA). Join a company that values hospitality, teamwork, and growth.
Why Work With Us?
- Competitive Pay
- Marriott Discounts
- Health Benefits
- Paid Time Off/ Vacation Time
- Holiday Pay
Key Responsibilities
- Greet all guests (internal and external) in a friendly, professional manner and in accordance with Marriott standards.
- Process reservations, check-ins, and check-outs.
- Provide exceptional guest service and respond to requests promptly.
- Ensure guest satisfaction by following through on all needs and concerns.
- Share information about hotel services, amenities, and local attractions.
- Maintain accurate guest records, billing, and payment information.
- Handle in-house account balances and notify management of concerns.
- Balance cash, credit card transactions, and shift reports.
- Maintain daily logs and checklists.
- Communicate effectively with team members and other departments (Housekeeping, Maintenance, Security, etc.).
- Follow all safety and operational standards.
- Maintain a high level of professional appearance and consistent attendance.
- Keep work areas clean and organized.
- Adhere to all company policies and procedures and consistently exemplify company values in all interactions.
- Perform additional duties as assigned.
Qualifications
- High School Diploma or equivalent required.
- Previous customer service experience preferred.
Skills & Abilities
- Strong communication and interpersonal skills.
- Ability to read, write, and speak English effectively.
- Basic math skills (addition, subtraction, percentages, etc.).
- Ability to multitask and stay organized in a fast-paced environment.
Physical Requirements
- Regularly stand, walk, and use hands for extended periods.
- Frequently reach with hands and arms.
- Occasionally bend, kneel, or crouch.
- Lift up to 50 pounds occasionally.
- Must have close and distance vision, color vision, and focus ability.