Part Time Night Auditor

AC Hotel – Newtown Square; Newtown Square (Delaware County); On-site; USD 32,000 - 42,000; Full time

Job summary

AC Hotel – Newtown Square seeks a guest-focused Night Auditor to greet guests, balance nightly accounts, and support smooth front desk operations at our Newtown Square, PA property.

Join Gulph Creek Hotels’ team to provide excellent service, manage reservations, and coordinate with housekeeping and maintenance while upholding Marriott standards.

Qualifications

• High School Diploma or equivalent required.
• Previous customer service experience preferred.

Responsibilities

• Greet guests in a friendly, professional manner.
• Process reservations, check-ins, and check-outs.
• Maintain accurate guest records, billing, and payment information.
• Balance cash, credit card transactions, and shift reports.
• Follow Marriott standards and safety procedures.

Skills

Communication skills

English proficiency

Basic math

Multitasking

Education

High School Diploma

Job description

We are seeking a guest-oriented individual to join our team as a Night Auditor at our AC Hotel in Newtown Square, PA!

This property is managed by Gulph Creek Hotels (Wayne, PA). Join a company that values hospitality, teamwork, and growth.

Key Responsibilities

• Greet all guests (internal and external) in a friendly, professional manner and in accordance with Marriott standards
• Process reservations, check-ins, and check-outs
• Provide exceptional guest service and respond to requests promptly
• Ensure guest satisfaction by following through on all needs and concerns
• Share information about hotel services, amenities, and local attractions
• Maintain accurate guest records, billing, and payment information
• Handle in-house account balances and notify management of concerns
• Balance cash, credit card transactions, and shift reports
• Maintain daily logs and checklists
• Communicate effectively with team members and other departments (Housekeeping, Maintenance, Security, etc.)
• Follow all safety and operational standards
• Maintain a high level of professional appearance and consistent attendance
• Keep work areas clean and organized
• Adhere to all company policies and procedures and consistently exemplify company values in all interactions
• Perform additional duties as assigned

Qualifications

• High School Diploma or equivalent required
• Previous customer service experience preferred

Skills & Abilities

• Strong communication and interpersonal skills
• Ability to read, write, and speak English effectively
• Basic math skills (addition, subtraction, percentages, etc.)
• Ability to multitask and stay organized in a fast-paced environment

Physical Requirements

• Regularly stand, walk, and use hands for extended periods
• Frequently reach with hands and arms
• Occasionally bend, kneel, or crouch
• Lift up to 50 pounds occasionally
• Must have close and distance vision, color vision, and focus ability