Part-time Night Auditor

106 - Hampton Inn & Suites Boerne; Boerne (TX); On-site; USD 17,000 - 25,000; Part time

Job summary

The 106 - Hampton Inn & Suites Boerne is seeking a part-time Night Auditor to manage overnight front desk operations and complete night audit procedures. Responsibilities include guest registrations, reservations, daily reports, and security walks while maintaining excellent service during the 11pm–7am shift.

Qualifications include a High School diploma, hotel experience preferred, fluent English, and proficiency with Microsoft Office.

Qualifications

• High School diploma or equivalent is required.
• Hotel or related industry experience is a plus.
• Previous supervisory responsibility preferred.
• Fluent in English, both written and verbal.
• Knowledge of Microsoft Office suite.
• Able to stand for long periods and work with minimal supervision.
• Strong multi-tasking and problem-solving abilities.
• Knowledge of accounting principles.

Responsibilities

• Greet guests and employees with a smile.
• Handle check-ins and check-outs in a friendly, efficient manner.
• Register guests and obtain reservation information.
• Respond to inquiries about hotel facilities and hours.
• Be aware of rates, packages, and promotions.
• Maintain knowledge of property amenities and local attractions.
• Operate Front Desk computer system.
• Complete End of Day process.
• Stay current on required trainings.
• Complete the Night Audit checklist daily.
• Handle overnight guest requests.
• Assist in emergency procedures as required.
• Prepare breakfast area for opening.
• Assist with Lost and Found.
• Perform other duties as required.

Skills

Fluent English

Customer service

Multi-tasking

Detail oriented

Problem solving

Supervisory experience

Education

High School diploma or equivalent

College coursework in related field

Tools

Microsoft Office

Job description

Description

The part-time Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks.

RESPONSIBILITIES:

• Approach all guests and employees with a smile.


• Handle check-ins and check-outs in a friendly, efficient, and courteous manner.


• Obtain all necessary information when taking room reservations.


• Answer guest inquires about hotel service facilities and hours of operation.


• Be aware of all rates, packages, and special promotions.


• Maintain an up-to-date working knowledge of all property amenities, as well as any special events, local area attractions, and things to do near the hotel.


• Operate Front Desk computer system.


• Initiate and complete the End of Day process.


• Stay current on all Hilton and Aimbridge required Trainings and courses.


• Complete the Night Audit checklist for computer procedures daily.


• Handle and follow through on all overnight guest requests.


• Have knowledge of and assist in emergency procedures as required.


• Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's.


• Prep Breakfast area for guest opening. This includes reviewing a schedule to heat that days hot items and brewing coffee until breakfast attendant arrives.


• Handle items for Lost and Found.


• Perform any other duties as requested by the Guest Services Manager or any other member of management.

Requirements

QUALIFICATIONS:

• High School diploma or equivalent required; college course work in related field helpful.


• Experience in a hotel or a related field a PLUS.


• Previous supervisory responsibility preferred.


• Must be fluent in English, both written and verbal


• An operational knowledge of Microsoft Office suite


• Willing and able to stand for long periods of time


• Able to work with little or no supervision


• Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve.


• Knowledge of Accounting Principles.