Part-Time Mobile Patient Concierge

Akumin Inc.; Rhode Island; Presencial; USD 25 000 - 30 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Competitive compensation

Flexible scheduling

Medical, dental, and vision insurance

HSA with employer contributions

401(k) with employer match

Paid holidays

PTO and sick time

Resumo da oferta

Akumin Inc. in Providence, RI is hiring a part-time Patient Coordinator for our mobile unit. You will greet patients, register them, answer calls, verify insurance, and support the clinical team to ensure a smooth patient experience.

The role requires strong customer service, multitasking, and the ability to work at multiple locations. CPR is required before hire and a driver’s license is needed for travel.

Qualificações

• High School Diploma or equivalent required.
• CPR certification required prior to hire.
• Valid state driver’s license required.
• Strong customer service skills.
• Local travel may be required.
• Bilingual in Spanish is a plus.
• COVID-19 vaccination may be a condition of employment.
• Knowledge of medical terminology is a plus.
• Six months customer service or related experience preferred.
• Ability to work at several locations.

Responsabilidades

• Greet and assist patients, customers, and visitors in person and by phone.
• Register patients in various systems.
• Answer phone calls professionally and courteously.
• Collect time-of-service payments when applicable.
• Verify insurance coverage and obtain prior authorization when needed.
• Screen patients prior to procedures and document medical history.
• Transport patients to/from exam rooms and assist with transfers.
• Provide patient with pre- and post-procedure instructions.
• Maintain clean, organized work area; stock supplies.
• Document patient visits accurately in electronic and written records.
• Assist clinical staff with documentation and image delivery.

Conhecimentos

Customer service

Communication

Multitasking

Organization

Formação académica

High School Diploma

Ferramentas

EMR systems

Descrição da oferta de emprego

Akumin Inc. in Providence, RI is hiring a part-time Patient Coordinator for our mobile unit. You will greet patients, register them, answer calls, verify insurance, and support the clinical team to ensure a smooth patient experience.

The role requires strong customer service, multitasking, and the ability to work at multiple locations. CPR is required before hire and a driver’s license is needed for travel.