Part-Time Merchandise Team Lead - Elevate Guest Experience

Six Flags Entertainment Corporation; Buena Park (CA); On-site; USD 21,000 - 28,000; Full time

Job summary

Six Flags Entertainment Corporation seeks a Merchandise Team Lead to oversee daily operations in the merchandise department and mentor associates. You will manage inventory, handle guest inquiries, and coordinate with other departments to ensure smooth park operations.

The role requires an energetic, outgoing personality with strong organizational and communication skills, and the ability to multitask in a fast-paced environment, including weekends and holidays.

Qualifications

• Energetic and outgoing personality.
• Proficiency in inventory management systems.
• Strong organizational and communication skills.
• Attention to detail and multitasking ability.
• Ability to lead and train merchandise associates.
• Availability to work weekends and holidays.

Responsibilities

• Communicate daily staffing concerns to Area Leadership and Management.
• Maintain positive, professional relationships with all team members, serving as an example.
• Perform weekly inventory cycle counts for fast-selling items in Merchandise shops.
• Assist guests with purchases and product inquiries, offering personalized recommendations.
• Maintain visually appealing merchandise displays and ensure inventory levels are adequately stocked.
• Provide quality guest service by offering information in person regarding products and services.
• Receive, retrieve, organize, and stock shelves, counters, tables, or display racks with products.
• Monitor areas to detect theft and assist in protecting park assets.
• Assist with inventory counts and maintain accurate records.
• Keep work and guest areas clean, neat, and organized.
• Perform other duties as assigned.
• Energetic and outgoing personality.
• Demonstrate self-sufficiency and the ability to work independently in single-staffed locations.
• Proficiency in inventory management systems.
• Strong organizational and communication skills.
• Attention to detail and ability to multitask.
• Ability to provide verbal direction and assistance to guests.
• Knowledge of products to determine guests’ needs and desired merchandise.
• Ability to provide quality guest service in person and via telephone.
• Ability to monitor areas to detect theft and assist in protecting park assets.
• Ability to keep work and guest areas clean and organized.
• Ability to work as a team player with other team leads, associates, supervisors, and managers.
• Availability to work flexible hours, including weekends and holidays.

Skills

Team leadership

Customer service

Communication skills

Organizational skills

Attention to detail

Tools

Inventory management systems

Job description

Six Flags Entertainment Corporation seeks a Merchandise Team Lead to oversee daily operations in the merchandise department and mentor associates. You will manage inventory, handle guest inquiries, and coordinate with other departments to ensure smooth park operations.

The role requires an energetic, outgoing personality with strong organizational and communication skills, and the ability to multitask in a fast-paced environment, including weekends and holidays.