Merchandise Team Lead: Elevate Guest Experience & Inventory

Canada's Wonderland; Buena Park (CA); On-site; USD 20,664 - 27,552; Full time

Job summary

Canada's Wonderland in Buena Park, California, is seeking a Team Lead in Merchandise to oversee daily operations of the merchandise department, train and mentor associates, manage inventory, and assist guests with purchases and inquiries.

The role requires energetic, self-sufficient individuals with strong organizational and communication skills, proficiency with inventory systems, and the ability to work flexible hours, including weekends and holidays, while keeping displays clean and compliant

Qualifications

• Energetic and outgoing personality (must be able to engage guests)
• Self-sufficiency and ability to work independently in single-staffed locations
• Proficiency in inventory management systems
• Strong organizational and communication skills
• Attention to detail and ability to multitask
• Ability to provide verbal direction and assistance to guests
• Knowledge of products to determine guests’ needs

Responsibilities

• Communicate daily staffing concerns to Area Leadership and Management
• Maintain positive, professional relationships with team members
• Perform weekly inventory cycle counts for fast-selling items
• Assist guests with purchases and product inquiries
• Maintain visually appealing merchandise displays and adequate inventory
• Provide quality guest service in person and by telephone
• Clean and maintain displays, shelves, counters, and stock areas
• Receive, organize, and stock shelves and display racks
• Monitor areas to detect theft and protect park assets
• Assist with inventory counts and maintain records
• Keep work and guest areas clean and organized
• Perform other duties as assigned

Skills

Inventory management

Team leadership

Guest service

Communication skills

Organizational skills

Attention to detail

Training/Mentoring

Independent work

Tools

Inventory management systems

Job description

Canada's Wonderland in Buena Park, California, is seeking a Team Lead in Merchandise to oversee daily operations of the merchandise department, train and mentor associates, manage inventory, and assist guests with purchases and inquiries.

The role requires energetic, self-sufficient individuals with strong organizational and communication skills, proficiency with inventory systems, and the ability to work flexible hours, including weekends and holidays, while keeping displays clean and compliant