Merchandise Team Lead

Canada's Wonderland; Arlington (TX); On-site; USD 13,638 - 19,424; Part time

Job summary

Canada's Wonderland in Arlington, Texas is seeking a Merchandise Lead to enhance the shopping experience for guests. The role involves overseeing daily operations, ensuring merchandise standards are met, and providing exceptional customer service.

The ideal candidate should be 16 years or older, possess excellent time management skills, and be organized. Responsibilities include training staff, managing inventory, and maintaining compliance with policies.

This position pays $12/hr and requires lifting up to 50 lbs.

Qualifications

• Theme Park experience preferred.
• Must be organized with excellent time management skills.
• Good verbal and written communication skills.
• Must be able to lift 10-50 lbs.

Responsibilities

• Demonstrate excellent guest service skills.
• Ensure merchandise is displayed attractively.
• Develop and train employees on product knowledge.
• Analyze sales performance data.
• Handle guest inquiries professionally.
• Collaborate with supervisors on promotions.
• Oversee daily store operations.
• Maintain compliance with cash handling procedures.

Skills

Excellent guest service skills

Organizational skills

Time management skills

Communication skills

Job description

Overview

This position pays $12/hr

You play a crucial role in creating an unforgettable shopping experience for our guests. This dynamic role is centered around managing daily operations within our merchandise locations, and ensuring that our offerings align with the high standards of our brand. You'll be responsible for executing merchandising strategies, maintaining inventory, and promoting a culture of exceptional customer service

Responsibilities

Job Duties and Responsibility:

Merchandise Lead functions include, but are not limited to, the following activities:

• Demonstrate excellent guest service skills and maintain a positive attitude towards Guests, Team Members and Management.
• Ensure all merchandise is attractively displayed and stock is maintained according to visual merchandising standards
• Develop and train employees on product knowledge, sales techniques, and customer service best practices
• Analyze sales performance data to develop strategies for exceeding sales goals and improving store performance
• Handle guest inquiries and resolve issues with professionalism and efficiency
• Collaborate with area supervisor to plan promotional events and maximize merchandise visibility throughout the park
• Maintaining a neat, friendly, and pleasant demeanor
• Oversee daily store operations, including opening and closing procedures, Point of Sale procedures, and inventory management
• Correct issues as they arise and bring any uncertainties to the attention of the Management Team promptly.
• Responsible for enforcing all Park and Department policies and procedures, effectively issuing discipline as needed.
• Develop basic understanding of damages, transfers, and orders Assist supervisor with handling daily inventory control functions.
• Maintain full compliance of all Cash Handling policies and procedures

Qualifications

Theme Park experience preferred

16 years old or older

Must be organized with excellent time management skills with ability to work flexible and varied shifts

Must be punctual and have a good attendance record

Good verbal and written communication skills

Must be able to interact well with internal team members while maintaining a professional atmosphere

Must be able to follow and uphold all Six Flags Policies and Procedures

Must be able to lift 10-50 lbs.