Part-Time Merchandise Supervisor — Elevate Guest Experience

Toledo Zoo; Toledo (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

The Toledo Zoo & Aquarium is seeking a part-time Merchandise Supervisor who will oversee merchandise staff, schedule shifts, and ensure inventory levels while delivering guest experiences.

Reporting to the Assistant Director of Merchandise, you will assign daily tasks, maintain a positive work environment, and train team members to provide excellent guest service. This role is non-exempt under FLSA.

Qualifications

• Must be 18+ years of age.
• High school diploma or GED required.
• Previous personnel supervision experience required.
• Counterpoint register system and inventory control experience is required.
• Proficiency in basic math skills.
• Excellent communication and listening skills.
• Ability to learn and execute a concept, multitask and delegate.
• Must have the physical ability to lift 35 pounds, work on your feet, and walk the Zoo grounds for several hours.
• Ability to work a flexible schedule, 5 days a week, Monday-Sunday, including some holidays.

Responsibilities

• Oversee and schedule subordinate merchandise personnel.
• Communicate/assign daily tasks to accomplish department goals and ensure adequate inventory levels.
• Promote a positive environment while supporting/training team members to achieve excellent guest experiences.

Skills

Communication skills

Active listening

Basic math

Multitasking

Leadership / supervision

Flexible schedule

Physical stamina

Education

High school diploma or GED

Tools

Counterpoint register system

Inventory control

Job description

The Toledo Zoo & Aquarium is seeking a part-time Merchandise Supervisor who will oversee merchandise staff, schedule shifts, and ensure inventory levels while delivering guest experiences.

Reporting to the Assistant Director of Merchandise, you will assign daily tasks, maintain a positive work environment, and train team members to provide excellent guest service. This role is non-exempt under FLSA.