Part-Time Member Services Specialist | Growth & Perks

Planet Fitness; Milford (DE); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Growth opportunities

Shift-differential pay

PTO for all employees

Employee Assistance Program

Free employee Black Card Membership

Job summary

Planet Fitness in Milford, Delaware is seeking a part-time Customer Service Representative to assist members and guests in a busy club environment.

The role offers a starting wage of $15 per hour with scheduled increases at 180 days, 1 year, and every 6 months thereafter, based on anniversary dates. You will greet, sign up and tour new members, answer questions, operate POS, and keep the club clean and welcoming.

Qualifications

• Customer service experience.
• High school diploma or GED preferred.
• Must be 18 years or older.
• Basic computer proficiency.

Responsibilities

• Provide superior customer service to Planet Fitness members and guests.
• Answer phones professionally using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point of sale system.
• Promote our fitness instruction classes (PE@PF) to our active members and our new members.
• Provide a clean, sanitized and safe club environment.

Skills

Customer service

Basic computer skills

Education

High school diploma / GED

Job description

Planet Fitness in Milford, Delaware is seeking a part-time Customer Service Representative to assist members and guests in a busy club environment.

The role offers a starting wage of $15 per hour with scheduled increases at 180 days, 1 year, and every 6 months thereafter, based on anniversary dates. You will greet, sign up and tour new members, answer questions, operate POS, and keep the club clean and welcoming.