Membership Services Specialist

Planet Fitness; Wyncote (PA); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Health Insurance

401K Plan

PTO

Employee Discount

Job summary

Planet Fitness seeks a Customer Service Representative at our Wyncote, PA club. Starting wage is $12 per hour with scheduled increases at 180 days, 1 year and every 6 months after the first year, based on anniversary date. You will help members, answer questions, and maintain a clean, welcoming environment.

Join a team focused on exceptional member experiences and growth opportunities within the Nation's largest Planet Fitness franchise. We offer benefits and a supportive workplace culture.

Qualifications

• Customer service experience.
• High school diploma/GED equivalent preferred.
• Must be 18 years of age or older.
• Basic computer proficiency.

Responsibilities

• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point of sale system.
• Promote our unique fitness instruction classes (PE@PF) to our active members and our new members.
• Provide a clean, sanitized and safe club environment.

Skills

Customer service

Computer skills

Education

High school diploma/GED

Job description

Planet Fitness seeks a Customer Service Representative at our Wyncote, PA club. Starting wage is $12 per hour with scheduled increases at 180 days, 1 year and every 6 months after the first year, based on anniversary date. You will help members, answer questions, and maintain a clean, welcoming environment.

Join a team focused on exceptional member experiences and growth opportunities within the Nation's largest Planet Fitness franchise. We offer benefits and a supportive workplace culture.