Part-Time Member Services & Community Ambassador

YMC; Fort Wayne (IN); On-site; USD 16,000 - 17,000; Part time

Benefits offered by this job

Free membership or 50% off family

50% discounted programs

Childwatch up to four hours

Personal development and training

Flexible schedule

Job summary

Jorgensen Family YMCA in Fort Wayne, IN is seeking a part-time Member Services Representative to welcome and assist members, manage inquiries, and uphold a high standard of service. The role supports a welcoming community atmosphere and member engagement.

Responsibilities include building relationships, addressing member needs, and delivering friendly service at the front desk and over the phone, with evening and weekend shifts as needed.

Qualifications

• Requires commitment to YMCA mission and values.
• Requires effective communication and customer service skills.
• Ability to relate to diverse groups of people regardless of age, race, or background.

Responsibilities

• Connect: Build authentic relationships with members.
• Serve: Maintain member satisfaction and communications.
• Deliver: Provide friendly service on the phone and in-person at the facility.

Skills

Customer service

Communication

Relating to diverse groups

Team player

Education

High school diploma or GED

Tools

Clerical skills

Computer skills

Job description

Jorgensen Family YMCA in Fort Wayne, IN is seeking a part-time Member Services Representative to welcome and assist members, manage inquiries, and uphold a high standard of service. The role supports a welcoming community atmosphere and member engagement.

Responsibilities include building relationships, addressing member needs, and delivering friendly service at the front desk and over the phone, with evening and weekend shifts as needed.