Member Services Specialist - Part-Time, Community Impact

Fwymca; Fort Wayne, Northern (IN, KY); Hybrid; USD 16,000 - 17,000; Part time

Benefits offered by this job

Free individual membership

50% off family membership

50% discounted programs for you and/ 或

Flexible schedule

Free training and certifications

Childwatch available

Job summary

The Jorgensen Family YMCA in Fort Wayne, IN is seeking a friendly, customer-focused Part-time Member Services Representative to join our Membership Team. You will be at the heart of creating welcoming experiences for members and families, delivering high-quality service in a diverse community.

Responsibilities include building authentic relationships, servicing member needs, and providing friendly service on-site and by phone.

Qualifications

• At least 16 years old.
• If 18 or older, must have a high school diploma, GED, or the equivalent.
• Reliable transportation to and from work.
• Demonstrates effective communication and customer service skills.
• Dependable, self-motivated, and able to handle stress.
• Attentive to details, organized, and proficient at other clerical and computer skills.
• Ability to relate to, welcome, and communicate with diverse groups of people regardless of age, race, economic status, religion, or cultural differences.

Responsibilities

• Connect with members and build authentic relationships.
• Serve member needs with personal and professional communication.
• Deliver friendly service to members in person and by phone.

Skills

Customer service

Communication skills

Relationship building

Attention to detail

Multicultural communication

Education

High school diploma or GED

Tools

Microsoft Office

Job description

The Jorgensen Family YMCA in Fort Wayne, IN is seeking a friendly, customer-focused Part-time Member Services Representative to join our Membership Team. You will be at the heart of creating welcoming experiences for members and families, delivering high-quality service in a diverse community.

Responsibilities include building authentic relationships, servicing member needs, and providing friendly service on-site and by phone.