Membership Services Representative - Central Branch YMCA

Ymca Of Greater Fort Wayne; Fort Wayne (IN); On-site; USD 16,000 - 17,000; Part time

Benefits offered by this job

Free individual membership or 50% off

50% off family membership and 50% off/

Free training and certifications

Childwatch during hours

50% discount for before/after school &

Job summary

The YMCA of Greater Fort Wayne is seeking a part-time Membership Services Representative at the Central Branch in Fort Wayne, IN. You will be the friendly face handling member needs in person, over the phone, and at the desk, helping create a welcoming community.

Responsibilities include connecting with members, delivering excellent service, and maintaining satisfaction while supporting program and branch operations.

Qualifications

• At least 16 years old.
• If 18 or older, must have a high school diploma, GED, or the equivalent.
• Reliable transportation to and from work.
• Demonstrates effective communication and customer service skills.
• Dependable, reliable, self-motivated, and able to handle stress well.
• Attentive to details, organized, and proficient at clerical and computer skills.
• Ability to relate to, welcome, and communicate with diverse groups of people regardless of age, race, economic status, religion, or cultural differences.

Responsibilities

• Connect: Build effective, authentic relationships with members.
• Serve: Maintain member satisfaction and communication needs personally yet professionally.
• Deliver: Provide friendly service to members on the phone and in the facility.

Skills

Customer service

Communication skills

Dependable

Clerical skills

Organized

Diversity awareness

Education

High school diploma or GED

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Membership Services Representative - Central Branch YMCA

Part Time Service Central Branch YMCA, Fort Wayne, IN, US

Join Our YMCA Membership Team and Help Build Stronger Communities!

The YMCA is looking for enthusiastic, customer-focused individuals to join our Membership Team! As a part of this dynamic team, you’ll be at the heart of creating welcoming, inclusive environments for individuals and families to connect, grow, and thrive.

Why you’ll love the YMCA

As a part-time staff member, you will receive a free individual membership or 50% off family membership and 50% discounted programs for you and your household.

Other perks our Y employees enjoy:

• Personal Development: You’ll have many opportunities for free training and certifications, as well as opportunities to advance and potentially find a long-term career.
• Childcare: While working, up to four hours of Childwatch is offered at membership branches during regular child watch hours. Also, enjoy 50% discount before and after school care and summer day camp options.
• Fulfillment: Experience a flexible schedule while working for a company that cares about you personally and is actively involved in our community!

Responsibilities

The Central Branch YMCA is seeking an enthusiastic and attentive part-time Membership Services Representative to join our team by becoming an ambassador of the YMCA who delivers a high standard of service that is efficient, effective, and member-focused at all times to our diverse community.

• Connect: Build effective, authentic relationships with members.
• Serve: Maintain m ember satisfaction and communication needs personally yet professionally .
• Deliver: Provide friendly service to members on the phone and in the facility.

Requirements

Candidates must be committed to contributing to the mission, culture, and values of the YMCA of Greater Fort Wayne, as well as

• At least 16 years old.
• If 18 or older, the individual must have at least a high school diploma, GED, or the equivalent.
• Reliable transportation to and from work.
• Demonstrates effective communication and customer service skills.
• Dependable, reliable, self-motivated, and able to handle stress well.
• Attentive to details, organized, and proficient at other clerical and computer skills.
• Ability to relate to, welcome, and communicate with diverse groups of people regardless of age, race, economic status, religion, or cultural differences.

Salary: Part-time $11.85-$12.35 hourly

• Tuesday 6:00pm-9:00pm
• Thursday 6:00pm-9:00pm

Location: Central Branch YMCA, 1020 S. Barr St. Fort Wayne, IN 46802