Part-Time Member Services Pro — Flexible, Community-Driven

Ymca Of Greater Fort Wayne; Bluffton (IN); On-site; USD 16,000 - 17,000; Part time

Benefits offered by this job

Free membership

50% off family membership

50% discounted programs for you and </

Childwatch for up to four hours

Professional development

Flexible schedule

Job summary

The Caylor-Nickel Foundation Family YMCA in Bluffton, IN is seeking a part-time Member Services Representative to deliver high-quality service to a diverse community. You will connect with members, handle inquiries, and help maintain accurate membership records while supporting a welcoming environment.

The role offers a flexible schedule, employee perks including discounted memberships and programs, and opportunities for personal development within a community-focused organization.

Qualifications

• Must be at least 16 years old.
• Reliable transportation to and from work.
• Demonstrates effective communication and customer service skills.
• Welcoming and inclusive, supporting a diverse membership.
• Attentive to details, organized, able to handle money effectively, and proficient at other clerical and computer skills.

Responsibilities

• Connect: Build effective, authentic relationships with members.
• Serve: Maintain member satisfaction and communication needs in a personal, professional manner; respond to branch emergencies as needed.
• Lead: Keep membership records accurate, up-to-date, secure, and confidential while supporting growth in memberships and retention.

Skills

Customer service

Communication

Relationship building

Attention to detail

Tools

Cash handling

Clerical skills

Job description

The Caylor-Nickel Foundation Family YMCA in Bluffton, IN is seeking a part-time Member Services Representative to deliver high-quality service to a diverse community. You will connect with members, handle inquiries, and help maintain accurate membership records while supporting a welcoming environment.

The role offers a flexible schedule, employee perks including discounted memberships and programs, and opportunities for personal development within a community-focused organization.