Member Services Rep — Flexible Hours & Perks

YMC; Toll Gate Heights (IN); On-site; USD 16,000 - 17,000; Part time

Benefits offered by this job

Free membership

50% family membership

50% program discounts

Free training & certifications

Flexible schedule

Job summary

The Caylor-Nickel Foundation Family YMCA in Bluffton, IN is seeking a part-time Member Services Representative to welcome and assist members, process transactions, and maintain accurate records.

As part of the YMCA Membership Team, you will build relationships, respond to member needs, and help support program participation. Hours include Monday 9:00am–1:00pm and Friday 1:00pm–5:00pm; part-time benefits include a free individual membership or 50% family membership.

Qualifications

• At least 16 years old.
• Reliable transportation to and from work.
• Demonstrates effective communication and customer service skills.
• Welcoming and inclusive, supporting a diverse membership.
• Attentive to details, organized, able to handle money effectively, and proficient at clerical and computer skills.
• Ability to relate to, welcome, and communicate with diverse groups of people regardless of age, race, economic status, religion, or cultural differences.

Responsibilities

• Connect with members and build authentic relationships.
• Serve member satisfaction and respond to communication needs; assist in emergencies as needed.
• Maintain membership records accurately, securely, and confidentially; support growth in memberships and retention.

Skills

Communication

Customer service

Diversity/inclusion

Detail-oriented

Money handling

Clerical skills

Job description

The Caylor-Nickel Foundation Family YMCA in Bluffton, IN is seeking a part-time Member Services Representative to welcome and assist members, process transactions, and maintain accurate records.

As part of the YMCA Membership Team, you will build relationships, respond to member needs, and help support program participation. Hours include Monday 9:00am–1:00pm and Friday 1:00pm–5:00pm; part-time benefits include a free individual membership or 50% family membership.