Part-Time Member Services Lead – Evening/Weekend

Automatic Data Processing, Inc.; Duluth (MN); Presencial; USD 23 000 - 26 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Retirement benefits

Paid time off

Family membership

Program discounts

Referral program

Engagement activities

Employee assistance

Growth opportunities

Leadership training

Resumo da oferta

Lake Superior YMCA is seeking a Part-Time Downtown Membership Lead to deliver exceptional member service at the front desk in Duluth, MN. The role emphasizes selling memberships, program promotion, and supporting membership engagement both onsite and in the community.

Primarily evenings and weekends, with a focus on leadership in the Member Services area and maintaining high-quality member experiences. CPR/AED certification is preferred or training provided after hire.

Qualificações

• Minimum of two years of sales or customer service experience.
• Strong interpersonal skills with the ability to build rapport and credibility quickly.
• Ability to work with people of diverse backgrounds.
• CPR/First Aid and AED certification; training can be provided on hire.

Responsabilidades

• Meet branch membership, engagement, and retention goals with leadership support.
• Schedule and maintain membership representatives’ calendars.
• Assist in training and onboarding of Member Services staff.
• Process new memberships and audit related paperwork.
• Sell memberships and assist with merchandise; provide excellent member service.

Conhecimentos

Sales experience

Customer service

Interpersonal skills

Diversity and inclusion

Descrição da oferta de emprego

Lake Superior YMCA is seeking a Part-Time Downtown Membership Lead to deliver exceptional member service at the front desk in Duluth, MN. The role emphasizes selling memberships, program promotion, and supporting membership engagement both onsite and in the community.

Primarily evenings and weekends, with a focus on leadership in the Member Services area and maintaining high-quality member experiences. CPR/AED certification is preferred or training provided after hire.